Among the services provided by Kakao to general users as an apology for the crash, the 'Talk Drawer Plus' voucher is set to automatically convert to paid payment, causing controversy.



If you do not cancel the service after the free trial period for the 30-day pass for Tok Drawer, which Kakao has provided since the 5th, a monthly fee of 1,900 won is charged on a regular basis.



Tickets were given to 3 million people on a first-come, first-served basis.



Regarding this, some users complained that it was inducing them to sign up for the service.



Regarding this, Kakao said, "Due to the nature of the subscription service, it is necessary to register an automatic payment method when using it for the first time." "Through the advance cancellation reservation setting function, unwanted payment conversions can be prevented, and sufficient guidance is provided one week and one day before payment conversion. I will give it to you,” he explained.



About 12 million people downloaded the three types of KakaoTalk emoticons that were provided as compensation for disability in one day, and some of them said they were uncomfortable.



In this regard, a Kakao official explained, "The emoticon was created based on an image that appeared in Kakao Friends Instagram (Instagram + Webtoon) published in the past."