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These days, banking hours end at 3:30 p.m.

Originally, it was until 4 o'clock, but when the corona was in the middle of the day, after changing the business hours, banks have been maintaining it so far.

As people's complaints continued, the financial authorities put pressure on them.



Reporter Jo Yoon-ha covered this.



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A bank in Mapo-gu, Seoul.



At 3:30 p.m., the doors are locked and the blinds are drawn down.



The bank right next to it also has its shutters closed.



[Yang Seung-ju / Mapo-gu, Seoul: It's too hard for me to work.

The bank isn't right in front of the workplace, and if you try to take it in with giro paper and pay, the



door is closed.] Several people rushed to the door right before it closed.



[Bank customer: 'Huh?

I have to go to the bank’ and just ran out.

I ran after work.

In July 2021



, banks reduced their business hours from 9 a.m. to 4 p.m. was



It opened 30 minutes late and closed 30 minutes early.



Social distancing has been lifted and now we are discussing whether or not to lift the mask, but bank hours remain the same.



Banks designate some stores to operate until 6 p.m., but due to the large number of customers, you have to wait for a long time.



[Ahn Jun-hyeon/Yeongdeungpo-gu, Seoul: I went to Yeouido (bank) earlier, but it was closed, so I came here.] The



bank is in the position that business hours are a labor-management agreement, so consultation is necessary, but the quick agreement when reducing business hours is the next day to normalize.



The increase in the use of internet and mobile banking is the basis for banks to reduce face-to-face services, but it is true that there are still many banking services that require direct visits to stores.



Today (5th), even the financial authorities pressed for normalization of business hours.



[Kim Joo-hyun/Finance Committee Chairman: 'Corona is over, but is it still corona?'

Of course, in the current situation, business hours are also normalized...

.]



Criticism is growing that banks, which recorded record-high performance with soaring interest rates, are passive in resolving customer inconvenience.



(Video coverage: Han Il-sang · Kim Gyun-jong, video editing: Kim Jong-mi)