"Cloud office" is becoming more and more popular

　　Participate in meetings remotely, collaborate with multiple people to edit documents, and conduct online approval and reimbursement... Nowadays, with the accelerated popularization of "cloud office", people only need a computer and a mobile phone to enter the office at any time, work time and place More elastic and flexible.

During the epidemic prevention period, remote communication and online meetings have become "just needed", changing the working mode of more "office workers".

　　"Cloud office" is becoming more and more popular

　　At 9 a.m., Zhang Xu, an Internet practitioner living in Chaoyang District, Beijing, turned on his computer and started the "cloud office" mode.

Log in to the video conferencing platform to participate in regular department meetings; open the shared document and cooperate with colleagues to complete the project report; enter the company's collaborative office platform to check the approval progress of the work plan for the next quarter... Switching between multiple platforms, Zhang Xu is constantly busy on the "cloud" side .

　　"The office location has changed, but the work progress has not changed." Zhang Xu told our reporter, "'Cloud office' has become the norm in the company. The combination of various online office software is very efficient, and not only saves more than one Hours of hard commuting, but also completely realized the 'paperless office'."

　　The rapid development of the Internet and information technology has given birth to various new business forms, and has also made the work mode more diversified.

During the epidemic prevention period, "cloud office" became more popular and became a highlight of China's new digital economy format.

According to the 50th "Statistical Report on China's Internet Development Status" released by the China Internet Network Information Center, as of June 2022, the number of online office users in China has reached 461 million, accounting for 43.8% of the total Internet users.

In the first half of 2022, the scale of online video and conference call users will increase by 5.9% compared with December 2021.

　　Some companies have also fixed the online office mode.

Mr. Wei, who works for a large Internet company, said that his company was the first to test and implement home "cloud office" among operators, and found that it can significantly improve work efficiency, reduce employee turnover and improve customer satisfaction.

In February this year, the company began to implement hybrid office. Employees can choose 1 to 2 days of "cloud office" per week according to actual management needs.

　　"The online office industry is characterized by an increase in the number of users, an increase in user stickiness, and diverse application scenarios. Functions such as cloud storage, cloud notes, online meetings, remote collaborative office, electronic contracts, electronic invoices, and mobile approvals are increasingly refined." Ministry of Commerce In an interview with our reporter, Hong Yong, an associate researcher at the Institute of Electronic Commerce of the Research Institute, pointed out that during the epidemic prevention period, "cloud office" can reduce offline gatherings, ensure the normal operation of the economy and society and stabilize employment.

At the same time, "cloud office" has also accelerated the process of "paperless" office, which will provide assistance to promote the realization of the "double carbon" goal.

　　Accelerate the digital transformation of government and enterprises

　　Putting on AR (Augmented Reality) smart glasses and opening the mobile phone software, you can enter the mobile digital office space. Multifunctional office scenes such as chatting, meetings, and documents are all visible when you turn your head. Users can customize the space layout. Remote meetings in the same virtual conference room... An "immersive" office experience like a science fiction movie is becoming a reality.

This is a new form of "AR+ Office" jointly launched by "DingTalk" and Hangzhou Lingban Technology Co., Ltd.

　　There is demand on the consumer side, and the supply side is working together.

In recent years, in order to comply with the development trend of "cloud office" and the growing user demand, Internet companies have increased their investment, and the application scale of a number of online office tools such as "Dingding" and "Tencent Conference" has grown rapidly.

Statistics show that as of March 2022, "DingTalk" has served more than 21 million institutional users; "Tencent Conference" has over 300 million registered users, and the number of monthly active users has exceeded 100 million.

　　"China's online office companies are at the forefront of development." Huang Lihua, a professor at the School of Management of Fudan University, believes that from the perspective of the breadth and depth of practical applications, "cloud office" applications have become a new port-type infrastructure for the digitalization of Chinese enterprises.

　　In January of this year, the State Council issued the "14th Five-Year Plan" Digital Economy Development Plan, proposing to expand the coverage of online services such as collaborative office, and promote the optimization and upgrading of remote collaborative office products and services.

　　Industry insiders pointed out that in terms of assisting digital government, cloud service providers such as Huawei Cloud and Tencent Cloud have strengthened the construction of government affairs collaborative office platforms, which will help realize cross-level, cross-department, and cross-regional business collaboration of the government. Efficiency and collaborative effectiveness provide a strong guarantee.

In terms of assisting the digital transformation of enterprises, the collaborative office platform continues to enrich application scenarios, expand service coverage, and empower the digital and intelligent development of the upstream and downstream of the industrial chain.

　　Driven by various parties, online collaborative office has become an important support for the current digital transformation of government and enterprises.

For example, Fujian Province launched the construction of "Fujian Mobile Micro Court", integrated and optimized the electronic litigation mediation platform and online service platform, and created an Internet litigation system; the police at the Huaguoyuan Police Station in Guiyang City, Guizhou Province relied on the Guizhou Public Security APP to conduct household registration "one-stop" for Residents provide great convenience; Shaanxi Coal Construction Coal Washing and Preparation Operation Company uses the "smart construction site" application to carry out online office work. Technical personnel and management personnel can hold regular video meetings, conduct online business exchanges, and open mobile phones to view the progress of construction projects in real time Wait.

　　Improving user experience is key

　　Not long ago, "Some functions of Tencent Conference began to charge" was on the hot search.

On social media, many netizens discussed the charge: "Users start to rely on the platform, so it's a good time to charge" "Understandable, the platform also has costs" "It's okay to charge, can we not add advertisements"... and some Users reported that the major online conference platforms experienced network freezes and full channels during peak periods.

　　Industry insiders believe that with the surge in demand for "cloud office" and the influx of huge traffic, platform companies are facing greater pressure on operating costs, so they are speeding up the road to monetization.

However, the user's payment habits still need a training process.

In the long run, the platform should pay more attention to providing diversified services and improving user experience.

　　Wang Peng, a researcher at the Management Research Institute of the Beijing Academy of Social Sciences, said that in order to achieve large-scale application of "cloud office" software, higher requirements will be placed on related supporting facilities.

For example, "cloud office" has high requirements for network broadband and terminal hardware. If the public network is directly used, too many users may cause problems such as dropped calls, freezes, and delays, which will significantly reduce work efficiency.

This reminds the "cloud office" related platforms that improving technical capabilities and optimizing service experience are the key to "cloud office" winning users.

　　"Cloud office" brings new challenges to enterprise data security.

Account sharing for the convenience of work, account theft caused by diversification of the office environment, and internal personnel data leakage caused by management difficulties have become common risk scenarios.

Previously, the remote office platform of an Internet company was attacked by a virus, which aroused widespread concern in the industry.

The remote office tools and spreadsheet files shared by a business executive of the company to the internal work group were found to be infected with viruses, causing the computers of more than 200 employees in the department to be infected.

　　"The online office industry faces many challenges, such as user data protection and reasonable commercialization." Hong Yong pointed out that in the face of the general trend of rapid development of the industry, relevant departments should strengthen industry development planning and management, and relevant industry associations should formulate "cloud office "Management standards, users should also improve their awareness of rights protection, and do a good job in network security protection.

　　Li Jiabao (Source: People's Daily Overseas Edition)