Recently, a piece of news about "express delivery outage" has been widely spread in e-commerce and express delivery circles.
Some netizens concluded that express delivery outlets across the country are currently "shut down on a large scale" based on the stop delivery site form sent to cooperative merchants by individual express companies.
The State Post Bureau stated that the news was not true.
At present, it is true that some areas have been closed due to the impact of the epidemic, but the proportion is not large. The operation of the national postal express network is generally stable.
The person in charge of the State Post Bureau stated that since November 21, the national postal express delivery has received about 260 million pieces per day, delivered about 270 million pieces, and served more than 500 million people per day.
Under the current epidemic environment, there are indeed restrictions on the operation of some express delivery outlets and employees, and the upstream and downstream of the industrial chain are also affected to a certain extent, which makes it difficult for some consumers to receive goods in a short period of time after placing an order.
On November 27, the Office of the State Post Bureau’s Postal Express Industry Guaranteeing and Guaranteeing Work Leading Group Office held a key enterprise guaranteeing smoothness work meeting to dispatch postal services, SF Express, JD.com, Zhongtong, Yuantong, Yunda, Shentong, Jitu, and Danniao. and other postal and express delivery companies, to further understand the actual situation of the current industry operation, focusing on how to ensure the normal operation of the postal and express delivery industry during the epidemic prevention and control period, especially made relatively clear and specific arrangements for distribution centers, outlets and employees .
The meeting requested that we must resolutely do a good job in epidemic prevention and control, implement the ninth edition of the epidemic prevention and control plan and the "Twenty Points" optimization measures, and minimize the impact of the epidemic on the industry; we must also do a good job in network scheduling in a timely manner, and cooperate with upstream e-commerce The platform and merchants should communicate well to avoid more backlogs of mail shipments from the front end, and at the same time actively promote the dynamic release of mail shipments that have already been backlogged.
Prior to this, the State Post Bureau has issued a notice requesting postal management departments at all levels to promote local governments to unblock the closed postal express infrastructure as soon as possible and in an orderly manner if they meet the unblocking conditions. Those who deliver daily necessities should be unsealed first according to the procedure.
At present, postal management departments at all levels are also actively promoting various tasks to ensure the smooth flow of the industry, open up postal express lines and terminal blockage points, relieve the backlog of mail express, and ensure the smooth and orderly operation of the industry.
At the same time, strengthen docking and coordination with local governments, strengthen coordination and linkage, maintain the normal operation of postal express infrastructure, strive to include employees of postal express companies in the white list management, apply for passes for postal express vehicles, and effectively guarantee the delivery service needs of the people.
(CCTV reporter Tang Ying)