China News Service, October 31st (Xie Yiguan, China-News Financial Reporter) On the 31st, the China Consumers Association released a special report on complaints in the consumer field of "one old and one small". The consumption of blind boxes by minors is hot, and it induces minors to chase stars without bottom line. He was named for inducing minors to participate in live broadcast rewards.
Among minors' consumption complaints, inducing minors to consume is a hot topic.
The China Consumers Association mentioned that minors are in a period of physical and psychological growth and development, and their ability to resist bad temptations is poor, and they are easily induced by bad businesses to become addicted and addicted.
The first manifestation is the consumption of blind boxes for minors.
The China Consumers Association said that some businesses take advantage of minors' strong curiosity, love for comparison, and easy to follow trends, etc., and launch "hungry marketing" methods such as "collector's edition", "commemorative edition" and "rare edition" to induce minors to buy cards at a high price. and other low-value blind box goods.
The second is to induce minors to chase stars without bottom line and induce minors to participate in live broadcast rewards.
The China Consumers Association said that some operators took advantage of the weaknesses of minors, such as being easy to follow the trend and being easily manipulated, by creating a "fan economy" and "fan circle culture" to trap minors in it; some platforms and broadcasters in various ways. Inducing minors to participate in live rewarding, after being discovered by parents, the platform refuses to refund the money on the grounds that it cannot be proved that it is a minor rewarding or the parents are ineffective in taking care of them.
In this regard, the China Consumers Association also reminded that, compared with adults, minors' outlook on life, world outlook and values have not yet matured, and their self-control is weak. .
When parents and schools find that their children are impulsively buying blind boxes, obsessed with star chasing, indulging in "rice circle culture" or participating in live broadcast rewards, they should do a good job in education and guidance in a timely manner, and educate their children to establish a correct concept of consumption and idols to avoid breeding. Gambling mentality or falling into a star chasing scam.
In addition to inducing consumption by minors, illegal sales of goods or provision of related services to minors are also hot spots for complaints.
The China Consumers Association mentioned that some unscrupulous merchants, in order to seek benefits, violated laws and regulations, knowingly or without verifying whether the service target was a minor, provided relevant services for them without authorization, infringing upon the legitimate rights and interests of minors.
One is to illegally provide tattoo services to minors. Some operators provide tattoo services to children just because they claim to be adults without verifying their real age or checking their identity information.
The second is illegally selling tobacco and alcohol to minors.
Some operators have opened tobacco hotels around campuses, illegally selling alcohol, tobacco and e-cigarettes to minors.
In addition, "although the relevant authorities have made clear regulations on regulating online game operations and curbing minors' addiction to games and excessive consumption, complaints about minors' online games still occur from time to time." China Consumers Association said, First, it is difficult to recharge and refund underage online games; second, the content of some online games is vulgar, some online games are full of blood, pornography, violence, etc., and the actual verification of player identities is not strict, resulting in minors coming into contact with relevant content , affecting the physical and mental health of minors.
The report also mentioned the hot spots of consumption complaints by the elderly, involving health, leisure, wealth management, old-age assistance and daily life, mainly including pretending to be medical experts to sell health care products; exaggerating the effect of health care services to induce large recharges for the elderly; Using insurance products to pretend to be bank deposits; "booking old-age beds" to defraud the elderly; using the Internet to sell "three noes" products to the elderly; inducing "private transactions" to set up consumption traps, etc.
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