Sino-Singapore Jingwei, October 22 (Chang Tao) "Can you imagine this scene? Halfway through the video recording, I actually laughed..." Speaking of his first AI interview experience a few days ago, in Wang Shuang (pseudonym), who went to university in Beijing, was dumbfounded.

"In the subsequent recording, I encountered unexpected situations such as black screen and advertisement pop-up window, which made me very nervous, and finally clicked the submit button in a hurry."

  Affected by factors such as the epidemic and the digital upgrade of enterprises, AI interviews have been widely used in the past two years, and more and more companies are using it as one of the means to initially screen candidates.

However, in the process, there were also some controversies: Is the AI ​​interview really efficient and fair?

Should businesses rely on AI for interviews?

  Of course, as a novelty, more pressure is placed on job seekers, and how to please AI has become one of the hottest topics discussed among job seekers today.

"More nervous than a live interview"

  Wang Shuang participated in the autumn recruitment AI interview of a joint-stock city commercial bank in Henan. There were four questions in total, and each question had 30 seconds of thinking time and 2 minutes of answering time.

According to Wang Shuang’s introduction to Sino-Singapore Jingwei, the types of AI interview questions are mainly based on impromptu expressions. For example, in the past study and internship experience, what is the most test of patience?

How do you do it?

What is your inner feeling?

  What Wang Shuang has to do is to answer these questions on the screen, but she is not worried about whether she can answer these questions, because before that, she has already produced an AI interview question bank through various channels.

"AI interviews ask semi-open questions. Detailed answers have been summarized online. Experienced classmates told me that most of the AI ​​interview questions are original questions."

  The same is true in practice.

For the four questions, Wang Shuang had prepared in advance, but she did not feel relieved.

  "I was super nervous in front of the screen, even more nervous than a real person interview. During the whole process, I couldn't fix my eyes, and I couldn't help but say the tone particles, spoken language, and kept touching my face and other small gestures. In short, the whole process was very uncomfortable. It's not like an interview, it's like a one-man show." After the interview, Wang Shuang was told by experienced classmates that small movements, dodging eyes, stammering, etc. during the interview process were very likely to be identified as nervous by the AI.

But in the preparation stage, Wang Shuang did not seriously practice this.

  Before the first AI interview in his life, Xingxing (pseudonym), who was studying at a university in Shanghai, had compiled a guide on how to please AI.

Different from the focus of Wang Shuang's preparation, Xingxing's strategy is "full of skills and hard work".

"The AI ​​interview was mentioned in our school's career planning course. In fact, it is not about knowledge storage, not even on-the-spot performance, reaction ability, or performance ability, such as image, logic, and body movements." Xingxing said, "The question bank is Look carefully, but the skill to please the AI ​​is more important.”

  Xingxing participated in the AI ​​interview of a listed pharmaceutical company for the first time. Before the interview, she spent half an hour preparing her makeup and hair carefully, but the first question of the interview caught her off guard.

"I didn't prepare for the first question, and I was a little panicked at the time. After experiencing the whole process, I felt that I thought it was simple, and I forgot all the tricks to please, and I didn't know what I was talking about in the second half, and I didn't have anything to express. Words." The first experience of participating in an AI interview was not a good one for Xingxing.

  This represents the feelings of a considerable number of candidates participating in AI interviews.

Some netizens said, "The AI ​​interview has no sense of interview experience, there is no feeling of communication between people, and it is ruthless to the machine." "I stuttered and did two AI interviews at night, and lost 6 hairs ."

  However, some candidates believe that AI interviews are friendly to social terrorists because they don’t have to face real people.

"Can magic defeat magic?"

  I have been preparing my skills carefully, but after "hanging" three AI interviews, Xingxing began to recall the details of the interview repeatedly, "Did you laugh too little? Did you not sit upright enough? But when I think of AI, I will laugh at me or not. , I will laugh." In addition, she was also confused, "Can AI be please? Can magic be defeated with magic?"

  Despite some doubts, Xingxing still insists on looking for "secrets" to please AI on social platforms. For example, AI is good at capturing micro-expressions. It is best to stick a red dot next to the camera. When answering questions, all logical words can be omitted, because AI does not Can recognize... "I don't know what micro-expressions AI likes, isn't that just preventing people from talking well?" Xingxing didn't understand.

  Are AI interviews mysterious?

Similar to the intelligent driving grading method, AI interviews can be divided into six levels from L0 to L5, namely video transcription, basic interview assistance, in-depth interview assistance, advanced interview assistance, conditional automatic interview, and fully automatic interview.

  Yang Baoquan, a senior partner of Beijing Zhongyin Law Firm with long-term practical experience in human resources management, told the reporter of Sino-Singapore Jingwei that the L4 level, that is, the conditional automatic interview, is currently used more.

This level of AI interview is to use algorithms to comprehensively evaluate candidates based on the applicant's response semantics, expressions, emotions and other dimensions.

  At present, many domestic companies have launched AI interview products.

Zhaopin's "AI Easy Face" simulates real interview scenarios, combines video analysis technology, speech analysis technology, semantic understanding technology, facial feature recognition technology, measurement technology, etc. Analysis of talent portraits.

Domestic service providers in this vertical field include Difu Technology, Echeng Technology, Magic Mirror, and Jinyu Intelligence.

  Tian Juanjuan, executive director of the Zhaopin Recruitment Evaluation Research Institute, introduced to Sino-Singapore Jingwei that the current AI interview mainly examines the job quality of candidates in four modules: hard skills, soft skills, personality and motivation.

  Among them, hard skills refer to obvious and difficult to change factors, such as Mandarin, appearance, hands-on ability, etc.; soft skills refer to internal and difficult-to-observe abilities, such as communication ability, learning ability, stress resistance, etc. Personality refers to the personality traits that affect behavior, such as sophistication, tenacity, agreeableness, etc. Motivation refers to the internal driving force behind behavior, such as desire for money, interpersonal drive, professional identity, etc.

"Is AI interview reliable?"

  It is worth noting that not all positions are currently suitable for AI interviews.

According to Tian Juanjuan, the main application positions of its products are basic general posts, bank tellers, telephone sales, customer service, online appointment delivery staff, drivers, and assembly line operators.

  In addition, the AI ​​interview results are not the final recruitment results.

A human resource of a major Internet company told Sino-Singapore Jingwei that the AI ​​interview is only a preliminary screening, which is suitable for companies with a large number of preliminary screening needs. These companies receive a lot of resumes, and the preliminary screening efficiency has a greater impact on the recruitment process.

The interviewer can have an in-depth communication with the candidate later to make the final hiring decision.

  However, for candidates, they are more concerned about, is such an elusive AI interview reliable?

Should businesses rely on AI for interviews?

  Tian Juanjuan analyzed that job interviews are, after all, a direct interaction between people, and the support of machines is more to provide some reference. The final evaluation still needs to be judged by people.

The current AI interview products are mainly to solve the needs of some early-stage scenarios that can be quickly processed through technology. They are mostly used as a supplement to traditional interviews and cannot replace people.

In the field of human resources, AI is more of an enabling role.

  Yang Baoquan believes that if you want to use the results of AI interviews as the basis for companies to recruit talents, the most important thing is to comprehensively analyze the situation of each interviewee in a fair and objective manner. Under this principle, the results given by AI interviews are in line with the enterprise. required.

  As for the candidates, Yang Baoquan suggested that the AI ​​interview should not be so impetuous as imagined.

Before job applicants do AI interviews, they must first prepare and practice the interview questions.

The topics of AI interviews are generally common questions in the corporate structure, such as why we chose our company, why we chose this position, and what are our future plans.

When answering, applicants should try their best to maintain a stable tone, pay attention to body movements and eyes, such as touching the nose and hair may be judged as nervous by AI. Try to avoid empty words when answering questions, so as to avoid AI not detecting useful information, and you can usually record more A few times, slowly getting used to it.

(Sino-Singapore Jingwei APP)