DEWA customers: smart services enhance the efficiency of electricity and water consumption

DEWA invests in the technologies of the Fourth Industrial Revolution to provide smart and innovative services.

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Customers of the Dubai Electricity and Water Authority (DEWA) praised the role of its smart services in helping them raise the efficiency of their consumption of electricity and water and reduce waste and leaks.

The dealers commended the authority's efforts to provide all means to promote a culture of sustainability and raise the level of awareness of all members of society about their responsibility to protect precious natural resources and reduce emissions.

They stressed that the digital channels provided by the authority, including the authority's website and smart application, help them to complete their transactions easily, noting that the "smart life" initiative contributes to raising their awareness about billing and consumption concepts by providing clear information about bills and their main components and clarifying the reasons that lead to raise consumption.

Customers praised the "Smart Life" dashboard and its ease of use to monitor consumption and take advantage of the authority's advice to reduce waste, and develop proactive plans in this regard.

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