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“Rental Disputes”: a new working mechanism that allows “automatic disbursement” to the account of the applicant for implementation

The Rental Dispute Resolution Center, the judicial arm of the Dubai Land Department, has launched a new set of electronic services for the management of the enforcement of judgments.

The new services allow improving and enhancing work mechanisms, such as linking the system of the Rental Dispute Resolution Center to the Dubai Police system, dispensing with the previous mechanism related to circulars issued against individuals to seize, bring and prevent travel, and “smart inquiry” about the property of persons against whom decisions are executed electronically, and “ Automatic disbursement” quickly and directly to the account of the applicant.

executive procedures

In detail, the Rental Dispute Resolution Center, the judicial arm of the Dubai Land Department, has launched a new set of electronic services for the management of the enforcement of judgments, in line with its keenness to develop executive procedures and measure performance on an ongoing basis, through innovative tools and new smart systems, that contribute to improving and enhancing work mechanisms. This reflects positively on the comfort and happiness of customers, and reduces the duration of completion and closing of implementation files.

new services

The center stated in a statement that the new services include: the service of linking the center's electronic system to the Dubai Police system, smart inquiry, automatic exchange, appointment of an expert through the electronic system, automatic data update, and request for installments.

Quick mechanism

The Dubai Rental Dispute Resolution Center confirmed that it continues to enhance its procedures and smart services, to provide a judicial system specialized in looking into disputes, adopting a fast and simplified mechanism, in an effort to achieve stability for the real estate rental sector and related sectors, to ultimately support sustainable development in the real estate sector, and the Emirate of Dubai. Dubai in general.

digital transformation

Sultan Lootah, Senior Director of the Judgment Execution Department at the Rental Dispute Resolution Center in Dubai, said: “In the Judgment Execution Department, we attach great importance to keeping pace with the Dubai government’s trends in digital transformation, and this has contributed to providing a series of innovative electronic services, which enabled the Execution Department to achieve A great success in the transition from traditional work to the use of smart and electronic systems, which enhanced the speed and ease of procedures, and dispensed with paperwork.”

Lootah stressed that the Dubai Rental Dispute Resolution Center's possession of an advanced electronic infrastructure helped to speed up the development steps in an efficient and effective manner, which in turn was reflected in the resolution of rental disputes, according to a smart and innovative judicial system, which is characterized by speed and accuracy and supports sustainability in the provision of services.

He continued, "With the presence of these advanced services, most of the implementation procedures will be electronic/smart, and this will enhance the performance of our human cadres, whose role will be limited to supervision and follow-up of the system to ensure the effective functioning of the work."

Connecting to Dubai Police System

Regarding the service of linking the system of the Rental Dispute Resolution Center to the Dubai Police system, the previous mechanism related to the circulars issued against individuals, including seizure, fetch and travel ban, was dispensed with, which was carried out through a message from the center to the investigation officer in Dubai Police, which required a long time because it was Manual implementation.

With the launch of the new connection service, this allows the decision or circular issued electronically to be linked directly to the Dubai Police system.

Smart Query

As for the smart query service, the process of inquiring about the property of persons against whom decisions are executed electronically has been linked and integrated with the relevant government agencies, which include Dubai Lands, the Roads and Transport Authority, the Department of Economy and Tourism, and the banks represented by the Central Bank, after the service required addressing All government agencies and banks in the country, which takes great time and effort.

automatic exchange

The center clarified that with regard to the “automatic disbursement” service, it is taking place at a high speed and in a short time, as when the amount is deposited, the system takes the procedures for transferring automatically, quickly and directly to the account of the person requesting implementation, instead of the previous procedures that required the competent employee to see the amount Deposited by the person executing his right in the system of the Rental Disputes Settlement Center, and then the execution requester submits a request for disbursement, which again requires the competent employee to manually verify the bank account data when each installment is due.

Updating data

The automatic data update service also provided the ability for the electronic system to send a message to the execution requester to update his data, in the event that the transfer was made and the account was closed, or changed, and the transfer was not completed, which allows the person concerned to add his new account, so that the system restores the transfer on it directly and within the time short.

Appointment of an expert

In turn, the “appointment of an expert” service through the electronic system allowed the execution officer, when there are holdings that are difficult to assess, to transfer the file directly to the electronic system, which automatically appoints the expert in question, through the list of available experts, which shortened the process from three weeks to one day. After the procedures required the execution officer to write an eviction report, submit a request, and present the holdings to the execution judge, to obtain a decision to transfer the file to the expert in this regard.

Installment request

The Rental Dispute Settlement Center pointed out that the “Request for Installment” service enabled the electronic system to work out a scheduling and payment plan, in addition to implementing the judge’s decision electronically, as the system automatically implements the execution judge’s decision to schedule the payment plan without human intervention, with the possibility of there being more than A payment plan according to the ruling issued with the possibility of updating requests and partial payment of amounts and payment through the electronic channels available through the site, instead of the previous procedures that required, after the issuance of the decision, that the competent employee develop a payment plan and schedule the indebtedness.

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