On June 1, during the "618 National Car Maintenance Season", Tuhu Auto announced the upgrade of its tire warranty plan, and the "3-year tire insurance" guarantee service covers all tire products sold on the Tuhu platform.

  As early as 2015, Tuhu Yangche innovatively launched the first tire insurance "Tire Insurance" in China. Since then, it has successively released a variety of insurance types such as "Authentic Guarantee", "10-year Powertrain Guarantee" for engine and gearbox quality assurance .

The "3-year tire insurance" launched this time is another update of Tuhu Yangche's after-sales service. It continues to provide car owners with "service reassurance" in the form of "insurance for components" to reduce their decision-making anxiety and after-sales concerns.

Free collection, tire warranty extended to 3 years

  Previously, due to the incomplete establishment of relevant industry standards, tire after-sales processing has always been a depression in the automotive aftermarket service.

Tuhu Yangche broke the “rule of thumb” in the domestic insurance industry that there is no compensation for tire accidents. Starting from the needs of car owners, it innovated its practice in tire insurance compensation, proposed a claim settlement plan for tire blowouts and bulges, and worked with insurance companies to greatly optimize the claims settlement process. , 1-year or 2-year tire insurance and 3-year tire insurance for designated tire products have been launched successively.

  According to reports, the "3-year tire insurance" upgraded by Tuhu Yangche will fully replace the above-mentioned insurance types.

This means that car owners who purchase any tire product through the Tuhu APP and the Tuhu Auto Shop can receive the "3-year tire insurance" guarantee service for free.

If the tire punctures or bulges during the warranty period, Tuhu Auto Maintenance will cooperate with the insurance company to pay for it.

"3-year tire insurance" is underwritten by ZhongAn Online Property Insurance Co., Ltd. or China Pacific Property Insurance Co., Ltd. Suzhou Branch.

Protecting the rights and interests of consumers, promoting the "10-year powertrain warranty", and re-innovating the maintenance service matrix

  In recent years, Tuhu Automobile has actively explored the "components + insurance" model, laid out a maintenance service matrix, and provided proofs for more efficient and comprehensive service owners in the automotive aftermarket.

  Today, "insuring components" also extends to key automotive components such as transmissions and engines.

The follow-up maintenance, maintenance and repair of the vehicle has always been one of the topics that car owners are most concerned about. Tuhu Car Care designs follow-up insurance claims from the perspective of components. As long as the vehicle has been registered for less than 5 years and the total number of kilometers driven does not exceed 100,000 kilometers, the owner will You can receive a "10-year powertrain warranty" for free when you enjoy designated maintenance at the Tuhu car workshop.

This guarantee scheme covers the entire power components including the engine and gearbox, with a warranty period of up to 10 years/300,000 kilometers, allowing consumers to maintain their cars without worry.

  Designing products and services from the perspective of consumer demand is an important path for Tuhu to realize "making car maintenance easier".

Since its establishment more than ten years ago, Tuhu Yangche has adhered to the protection of consumers' rights and interests as the starting point, from product channels, supply chain system to service standardization process, and continued to practice the "genuine professional" commitment.

Data shows that as of September 2021, Tuhu Yangche has landed in more than 3,300 workshop stores and more than 33,000 cooperative stores across the country.