According to the Municipal Commission of Commerce, in order to efficiently coordinate the epidemic prevention and control and economic and social development, and in light of the actual situation of epidemic prevention and control and the guarantee of living materials in our city, 17 questions and answers are now being passed to continue to consolidate the results of epidemic prevention and control and promote the orderly resumption of business enterprises. Respond to business concerns.
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Q01
What are the current general requirements for business enterprises to resume work and markets?
A
In accordance with the requirements of the "Implementation Plan on Continuing Our City's Consolidation of Epidemic Prevention and Control Achievements and Promoting the Orderly Resumption of Commercial and Trade Enterprises" (hereinafter referred to as the "Implementation Plan"), coordinate the normalized epidemic prevention and control and economic and social development, and strictly implement various epidemic prevention and control measures. Under the premise of the control measures, in accordance with the principle of "orderly liberalization, limited flow, effective control, and classified management", the offline business of commercial and trade enterprises will be resumed in an orderly manner, so as to better meet the residents' diversified living material security and daily service needs. The vitality of the commercial system shall be restored, supply shall be driven by demand, and the urban economic operation and the effective operation of the industrial chain and supply chain shall be accelerated.
Q02
What are the arrangements for the reopening of supermarkets, convenience stores, pharmacies and other outlets?
A
At present, the city's supermarkets, convenience stores, pharmacies and other outlets have gradually resumed offline business.
According to the "Implementation Plan", the city will speed up the resumption of offline business of supermarkets, convenience stores, pharmacies and other outlets, further promote the opening of all kinds of outlets, and require offline business outlets to take measures to limit current flow. Before, the total passenger flow did not exceed 50% of the maximum carrying capacity; after June 1, the total passenger flow did not exceed 75% of the maximum carrying capacity.
Q03
What are the arrangements for the reopening of shopping malls, department stores, specialty stores and other outlets?
A
At present, shopping malls, department stores, professional stores and other outlets should make all preparations for resuming offline business, implement closed-loop management of personnel, do preventive disinfection before opening, and set up "site codes" or "digital sentries", etc. The service can be provided in the form of "online ordering, offline delivery".
Areas without epidemic risk can resume offline business in batches and orderly. Before May 31, the total passenger flow will not exceed 50% of the maximum carrying capacity; after June 1, offline business will be fully resumed, and the total passenger flow will not exceed 50%. 75% of the maximum load.
Q04
What are the arrangements for the resumption of life services such as catering, haircuts and laundry?
A
Orderly promote the resumption of offline business of life services such as catering, haircutting and washing and dyeing, and implement online and offline takeaways for catering services before May 31.
For haircutting and dyeing services, before May 31, measures such as online reservations and offline peak staggering and current limiting will be implemented, and the total passenger flow will not exceed 50% of the maximum carrying capacity.
Housekeeping and home appliance maintenance services will gradually resume operations after May 22.
Q05
What are the arrangements for the resumption of the wholesale market?
A
Wholesale markets should be divided into small units and managed by zoning, including trading areas, storage areas, parking areas, office areas, and accommodation areas.
Segment management of the trading area, including the entry inspection area, the trading service area, and the core trading area.
At the same time, an emergency trading area was set up, and monitoring equipment was reasonably arranged.
Conduct contactless transactions and suspend retail operations.
Encourage the development of a membership system. Members make an appointment to place orders, and non-members can view samples and place orders in the transaction service area.
Reasonably control the number of people present, and manage vehicles entering and leaving in an orderly manner.
Relevant drivers and passengers who come to Shanghai and the city from other places shall implement closed-loop management in accordance with relevant requirements, and will not get off unless necessary.
Q06
What are the arrangements for the resumption of the market?
A
We will encourage online ordering, offline delivery, or self-pickup by consumers in wet markets, and gradually resume offline business if conditions permit.
Vegetable markets should focus on purchasing sources of goods, implement staggered peak hours, limit inflows into the market, and control the opening rate of vegetable markets that operate in the form of stalls.
Before May 31st, the opening rate will not exceed 50% of the original booth; the total passenger flow will not exceed 50% of the maximum capacity.
After June 1, reasonable control of the spread rate and passenger flow.
Q07
How do commercial enterprises implement staggered peak current restrictions?
A
Commercial and trade enterprises should set up entry and exit channels to divert personnel.
When the total number of customers in the venue reaches the limit, customers should be stopped from entering.
Encourage qualified enterprises to make online appointments through WeChat public accounts, small programs, etc.
Q08
What are the anti-epidemic requirements for the site environment before business enterprises resume operations?
A
Before resuming operations, commercial and trade enterprises should carry out a comprehensive preventive disinfection of the site environment and disinfect key areas one by one in accordance with relevant documents such as "Key Points of Preventive Disinfection in Large Shopping Malls", "Key Points of Preventive Disinfection in Farmers' Markets" and other relevant documents. Do not leave dead ends, should be eliminated.
Q09
How can commercial enterprises manage the "entry inspection customs"?
A
Commercial enterprises should set up "site codes" or "digital sentinels" of health verification all-in-one machines.
"Place codes" are laid out in relevant passages and areas in front of the outlet's entrance in accordance with the principle of sticking as much as possible, reminding customers to scan the code in advance to prepare and reduce the queue time for admission.
Customers entering the store should wear masks, scan the "place code" or "digital sentinel" (must hold a nucleic acid negative certificate within 48 hours and a green health code), and cooperate with the temperature measurement and no abnormality (<37.3 ℃) before entering the store.
At the same time, it is necessary to ensure that personnel information can be queried and traced.
Q10
How can commercial enterprises protect their employees?
A
Commercial enterprises should organize employees to carry out "1 nucleic acid + 1 antigen" test every day.
If there are other regulations for employees in other key positions, they shall be tested in accordance with the regulations.
In accordance with the "Guidelines for the Use of Personal Protective Equipment for All Types of Urban Operation Support Personnel", commercial and trade enterprises provide classified protection for employees, and carry out "first-level protection" in routine situations, standardize the wearing of disposable hats, medical surgical masks, isolation gowns, gloves, work Shoes/shoe covers.
For staff who do not enter the risk control area and directly contact relevant risk personnel, items and the environment, carry out "enhanced primary protection", including disposable hats, masks with KN95/N95/FFP2 and above protection level, goggles or Face shield, gown, gloves, work shoes or shoe covers.
Q11
What are the requirements for closed-loop management of personnel in commercial enterprises?
A
According to the "Implementation Plan", commercial and trade enterprises implement closed-loop management throughout the process, set up a 2-day quiet period for newly returned employees, and implement independent accommodation as much as possible.
From May 22 to May 31, employees can implement "two points and one line" traffic between workplaces and places of residence without the risk of the epidemic.
After June 1, it will be implemented in accordance with the unified requirements of the city's resumption of work, production and resumption of the market.
Delivery and delivery personnel refer to the implementation.
Q12
How can commercial enterprises speed up emergency response?
A
Commercial enterprises should formulate emergency plans and improve emergency response mechanisms.
When employees have abnormal antigen testing or nucleic acid testing, they should report to the local prevention and control office as soon as possible, and arrange the abnormal personnel to the temporary isolation observation area and require them to wear KN95/N95 masks; same space as the person who detected the anomaly).
When people with red or yellow codes are found, they should immediately report to the territorial prevention and control office, and cooperate in follow-up treatment.
When there are abnormal people in antigen and nucleic acid tests, or asymptomatic infections or confirmed cases, business should be closed immediately, and relevant departments should be coordinated to do a good job of flow adjustment, control and other related work.
Q13
What are the requirements for implementing the "Quartet Responsibility"?
A
Build a solid line of defense against the epidemic, and further consolidate the "four-party responsibilities" of localities, departments, enterprises, and individuals.
Each district strictly implements the territorial responsibility for epidemic prevention and control, strengthens various safeguards, and urges enterprises to implement various epidemic prevention and control requirements.
Relevant departments of the city and district have classified and guided commercial and trade enterprises in different fields to resume the market, and strengthened social publicity.
Enterprises implement their main responsibilities, and commercial and trade enterprises set up special classes for epidemic prevention and control for resumption of work and markets, formulate epidemic prevention and control and closed-loop management plans, strengthen emergency response, and strengthen training and emergency drills.
Enterprise employees must consciously abide by the epidemic prevention requirements and strengthen personal protection.
Q14
What are the requirements for the establishment of a coordination mechanism in each district?
A
All districts should establish a collaborative working mechanism between district business departments, streets and towns, and commercial enterprises, strengthen information exchange, and open as much as possible.
Clarify the application channels and workflow for offline business openings, strengthen informatization support, and guide enterprises to make preparations before opening.
Q15
How to maintain order in each district?
A
For large supermarkets, shopping malls, department stores, etc. opened offline, all districts need to coordinate the public security, urban management and volunteer teams in advance, allocate forces reasonably, and do a good job in on-site personnel guidance, entry flow restriction, personnel inspection, etc., to maintain The network is operated in an orderly manner to ensure safety and order.
Q16
What safeguards does each district have for nucleic acid testing of commercial and trade enterprises?
A
Nucleic acid testing points should be set up in all districts to provide necessary guarantees for regular nucleic acid testing for returning employees of commercial enterprises.
Provide convenient services such as door-to-door inspection and mobile inspection vehicles for centralized accommodation places of enterprises to reduce personnel flow.
All districts should speed up the speed of transshipment and disposal, environmental disinfection, sampling and testing for the outlets of epidemic-related commercial and trade enterprises.
Q17
What are the requirements for conducting inspections in each district?
A
All districts should take the initiative to listen to opinions and solve practical problems in conjunction with the "big visit" work.
Strengthen normalized supervision and inspection, attach great importance to epidemic prevention and control and safe production, urge enterprises to strengthen self-inspection, establish a safety inspection system, organize investigations to resolve potential safety hazards, and implement various safety measures.