Beijing News Shell Finance News (Reporter Yan Xia) On the evening of May 9, due to system reasons, the payment channel of i Moutai APP was congested, which affected the smooth payment of some user orders.
On May 13, at the Kweichow Moutai performance briefing and investor collective reception day event, Kweichow Moutai director Li Jingren (acting general manager duties) responded to the matter: i Moutai had a payment system failure on May 9. , i Moutai technical team quickly mobilized, 39 minutes to solve the background failure.
After the payment function returned to normal, iMoutai immediately sent SMS and APP message notifications to consumers who had successfully subscribed and had not completed online payment at 9 o'clock that night, and most orders were paid that night.
For orders that have not been paid for that night, the corresponding store will directly contact the consumer for resolution.
In the future, we will continue to ensure the stable operation of iMoutai in terms of personnel, products, services, and technology.