Ranjit Philippos: A plan to increase the percentage of Emiratisation among the resort's staff
Taj Exotica Resort & Spa has a team of 45 nationalities
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Ranjit Philippos: “The (Taj) hotel facilities are the most distinguished destination for travel enthusiasts looking for authentic and distinct experiences.”
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"The Taj Exotica Resort and Spa, The Palm, Dubai has a team of 45 nationalities, which makes our team very diverse," said Ranjit Philippos, Middle East Director and General Manager of Taj Exotica Resort & Spa, The Palm Dubai.
And we are making more efforts to increase the percentage of Emiratisation among the resort’s staff, as part of our endeavor to support the workforce in the facility.” The sales were during the Expo 2020 period, while the third hotel facility was finally opened, which is the Taj Exotica Resort and Spa, The Palm, Dubai.
He added, to "Emirates Today": "We are seeking to expand further in our hotel facilities, and our strategic goal is to establish brands in areas that witness a high demand from customers." The following is the text of the dialogue:
hotel establishments
How many Taj hotels are there in the UAE?
In the United Arab Emirates, we have three wonderful hotel facilities that offer special offers, all of which are located in the Emirate of Dubai, namely: The Taj Dubai Hotel in downtown Dubai, which is a hotel suitable for guests traveling for business and leisure purposes;
the "Taj Jumeirah Lakes Towers" hotel, in the quiet area of JLT;
The third hotel facility, which was recently opened, is the "Taj Exotica Resort & Spa, The Palm, Dubai", which is a luxury resort located on the beachfront.
Travel lovers
- What are the most important features of Taj Hotel from the rest of the hotels?
- “Taj” is a famous brand owned by the Indian Hotels Company Limited “IHCL”, and “Taj” hotel facilities are the most exclusive destination in the world for travel enthusiasts looking for authentic and distinct experiences, while enjoying a high level of luxury .
According to the 2021 evaluation by Brand Finance, Taj hotels have been ranked as the strongest hotel chain in the world and the strongest name in the hospitality sector in India.
The Taj hotels are distinguished by offering an incomparable combination of warm Indian hospitality and world-class service and modern luxury in a variety of hotel facilities, some of which have become world-renowned landmarks and modern business hotels, including picturesque beach resorts, as well as authentic luxury palaces.
This unique chain of hotel establishments includes a group of hotels spread around the world, with a strong presence in India, North America, the United Kingdom, Africa, the Middle East, Sri Lanka, the Maldives, Bhutan and Nepal.
The Taj Exotica Resort & Spa, The Palm, Dubai, is a lush oasis located on the shore of a charming island on the eastern crescent of the largest man-made island in the world, the island of Palm Jumeirah.
The resort offers stunning panoramic views of the Dubai skyline and Palm Beach.
It is the only resort that can offer two-way views, which truly gives a complete sense of what it is like to stay in an 'island oasis'.
45 nationalities
- What is the percentage of Emiratization in Taj hotels?
- We currently have a team of 45 nationalities at Taj Exotica Resort & Spa, The Palm, Dubai, which makes our team very diverse.
And we are making more efforts to increase the percentage of Emiratisation among the resort's staff, as part of our endeavor to support the workforce in the facility.
- Are you thinking of expanding at the level of the Gulf Cooperation Council?
As for the Taj brand, I would like to say that we are a global company that owns hotels and resorts all over the world.
The Taj Exotica Resort & Spa, The Palm, Dubai, is the first ever resort of its kind in the Middle East.
We are seeking further expansion of our hotel facilities.
Our strategic goal is to establish brands in high-traffic areas where our brands can add value at the local level.
Cities with large numbers of Indian expatriates, who are our brand ambassadors, will be the main entry points while investing in new markets.
What are the most prominent features that Taj Hotel offers to citizens and residents?
- The “Taj” brand is known worldwide as a leading brand in providing a unique experience to guests in its hotel facilities, providing guests with all that embodies the concept of “Tajness” principles that make their stay an integrated pleasure.
This concept, based on treating the guest with emotion rather than logic, means taking care of his smallest daily needs and addressing the simplest inquiries in a unique way.
The principles of caring for the guest include a full commitment to provide all comfort and luxury in six stages: starting with the welcome upon arrival, in the morning, afternoon, evening, sleep, and finally at the moment of departure, making the guest feel that he is receiving a special treatment. Make him carry with him an unforgettable memory.
What is the percentage of sales for Taj hotels in the UAE during the Expo 2020 Dubai season?
The two hotels performed very well in terms of sales during the Expo 2020 Dubai period.
We worked closely with the organizers of the India Pavilion at the exhibition and the Federation of Indian Chambers of Commerce and Industry to designate a small corner for our Indian restaurant, Bombay Brasserie, inside the pavilion.
The restaurant has performed very well over the six months, and its large presence there has also helped drive up the occupancy rate in our two hotels in the city.
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