<Anchor>
One-time delivery, which delivers only one item at a time, is good because you can receive the food right away, but you have to pay more for the delivery.
In the meantime, delivery app companies have discounted these delivery fees, but there is a controversy when they stopped it.
This is reporter Kim Bo-mi.
<Reporter>
Kim Do-wan, who runs a salad shop, delivers several times a day.
Because of the skyrocketing delivery cost.
[Kim Do-wan / Salad Shop CEO: (Why are you delivering it yourself?) The delivery fee is so high these days…
.
Basically, more than 4,000 won goes out first for delivery costs...
.]
Consumers are also crying.
[Kyung-ah Kim / Dongdaemun-gu, Seoul: If you want a little further, it comes out to 4,000 won.
So I either pack it up or go out to eat and come in…
.]
This happened when delivery app companies stopped discounting delivery fees.
In the case of Baedal Minjok, the owner had to pay only 6,000 won, but now he has to pay an additional 6.8% of the food price for delivery as a brokerage fee.
We can't even pass a part of the delivery fee to the customer for fear of dropping customers.
Baedal Minjok complains that sales have increased due to single delivery, but the loss has grown as the labor cost of delivery drivers has soared and the discount has been suspended.
Even the delivery driver said it was unfair because he didn't make a lot of money.
This is because the delivery fee indicated when ordering does not go straight into your pocket.
In fact, Baedal Minjok and Coupang Eats are taking part of the delivery fee to additionally pay drivers who work during high unit prices such as midsummer, midwinter, or long-distance delivery.
If companies change their delivery methods or fail to secure a stable delivery driver, the unstable price structure will inevitably continue.