Our reporter Li Bing
Banking institutions are constantly strengthening the management of online channels for personal accounts.
Recently, China Everbright Bank, Shanghai Pudong Development Bank, Agricultural Bank of China and many other banks have successively issued announcements to lower the transaction limits for online-related businesses of personal accounts, including online transfer limits and online payment transaction limits.
Regarding the reason for the adjustment, the above-mentioned bank customer service staff generally stated that it was mainly to prevent telecommunication network fraud.
From the perspective of industry insiders, it is the general trend for banks to strengthen personal account and card management. In the future, banks may achieve a dynamic balance between business risk prevention and user convenience by improving risk control and financial technology.
Some users' online services are limited
China Everbright Bank mainly adjusted the online payment transaction limit.
China Everbright Bank stated in the announcement that starting from May 12, 2022, the online payment transaction limit will be adjusted. Users consume through various online transaction channels and complete payment transactions through the China Everbright Bank payment platform, the default single limit and single transaction limit. The daily limit is uniformly adjusted to 10,000 yuan.
The Agricultural Bank of China has mainly adjusted the transfer limits for some users' personal online banking and mobile banking.
Shanghai Pudong Development Bank Chengdu Branch, Changsha Branch, and Fuzhou Branch have successively issued announcements on adjusting the non-counter business limit of personal bank settlement accounts, saying that they will appropriately adjust the non-counter business limit of personal bank settlement accounts according to the account usage.
After consulting the bank's customer service, the reporter found that the limit measures adopted by many banks for online business depend on the actual use of personal accounts and the relevant policies of the region in which they are located to determine the specific limit and whether it is limited.
For example, the customer service of Agricultural Bank of China said that the adjustment of the limit is different in different provinces and regions, and the specific adjustment of different personal accounts in the same province is also different.
Taking Hangzhou as an example, if there is no transaction list in the electronic channel for individual stock customers for more than 12 months, the adjusted external transfer limit may be 10,000 yuan per day; in Fuzhou as an example, if individual stock customers do not have electronic channels within 2 years For transactions and transaction lists, the daily limit may be 5,000 yuan.
In addition, the customer service of Shanghai Pudong Development Bank said that there are two situations in Fuzhou regarding the non-counter limit limit. First, starting from September 28, 2021, each branch should immediately open a new personal bank account through transaction after opening a new personal bank account. Included in the daily limit of 5,000 yuan for non-counter transactions; second, customers who have no transaction records within half a year of Fuzhou Branch’s entire network; V0 customers with transactions and balances less than 100 yuan and V1 customers with balances less than 1,000 yuan client.
"The account in and out amount is abnormal for a long time, accounts that do not use account transactions for a long time or are suspected of money laundering may become the target of the bank's limit, which is a means for the bank to strengthen its own risk management." Wang Pengbo, a senior analyst in the financial industry of Broadcom Consulting, told Securities Daily reporter, in recent years, telecommunications fraud and illegal transactions of personal accounts have occurred frequently. Banks are responsible for account security and anti-money laundering, and it is necessary to strengthen the management of online channels for personal accounts.
Strengthening personal account management is a major trend
In recent years, banks have continuously strengthened the management of personal accounts, from cleaning up "sleep accounts" to beginning to clean up "one-person excess accounts", and later upgraded to include bank cards with balances less than 10 yuan into sleep accounts.
Especially in response to telecommunications fraud, many banks have launched a "broken card" operation since last year.
The industry generally believes that the bank's lowering of the transaction limit for online-related business of personal accounts is another upgrade of the bank's management and control of personal accounts against risk events such as telecommunication fraud.
At present, online banking services such as online transfer and online payment have been widely used by users.
For banks, strengthening account control can build a line of defense for users to prevent telecom fraud to a certain extent.
However, from the perspective of consumers, it may bring some inconvenience to users' daily consumption and transactions.
"Strengthening user account and card management will be the general trend." Pan Helin, co-director of the Digital Economy and Financial Innovation Research Center of Zhejiang University International Business School, told Securities Daily that more banks are expected to follow up on personal account management.
However, how to find a balance between the convenience of customers and the safety of funds will be a key consideration for banks.
Su Xiaorui, a senior analyst in the financial industry of Analysys, also agrees with the above statement. She believes that while preventing risks, banks should also pay attention to the convenience of financial services.
Huang Dazhi, a researcher at Xingtu Financial Research Institute, provided users with the following suggestions: First, account inventory awareness, users should do a good job in bank account management; second, risk management awareness, users in third-party payment software, do not use the bank. Cards should be unbound in time, and bank cards that have not been used for a long time should be cancelled in time.
It is important to emphasize that users should never rent, sell, or lend their bank cards or payment accounts.
(Securities Daily)