Chinanews client, Beijing, April 9th,

title :

Shanghai War Epidemic Record: Early morning, Shanghai, food delivery person

  Author Zuo Yukun

  "With the support of all parties, we are working hard to break through the blockages, solve the difficulties, and try our best to ensure the basic living needs of the citizens during the epidemic." At the recent press conference on Shanghai's epidemic prevention and control work, the deputy director of the Shanghai Municipal Commission of Commerce said Director Liu Min said.

  At present, Shanghai's epidemic prevention and control is in a critical period.

How to protect the residents to buy food and eat?

How to complete the "last mile" and even the "last 100 meters" of material supply?

  The spring day in the south of the Yangtze River when the magnolia blooms, and Shanghai in the early morning, perhaps know the answer best.

The Shanghai community staff took stock of supplies in the early morning.

Photo courtesy of the interviewee

“Not so afraid of not being able to eat anymore”

  This is Nan Nan's (pseudonym)'s first spring in Shanghai. In Pudong, she planned to enjoy spring outings, outings, and flower viewing, but she started living in a closed community on March 19.

  "In the beginning, it was too difficult. I couldn't get the vegetables. After the broccoli was eaten, I had to put the vegetables in a fresh-keeping bag. I thought about the next meal. Said that when it entered April, the situation slowly improved.

  "Today, we mainly rely on group buying to buy vegetables. One is that volunteers contact the merchants and list the dragons in the group; the other is that residents find suppliers themselves to start a group, and there will be vegetable bags and the like." Nan Nan said, the only one The bad thing is that the price is not very stable. For example, the neighborhood committee organized a package of onions, carrots, cucumbers, and tomatoes, which sold for 30 yuan, and later rose to 50 yuan.

  "Actually, I haven't bought groceries for several days. I bought a batch on the 31st, and I haven't finished it yet." Nan Nan told Zhongxin Finance that I was very nervous when I heard "buy groceries" before, and I thought about it or not. Bought some more, but now I'm less afraid of missing out.

  Nan Nan said that because the group started group buying every day, the government distributed oil, rice, noodles, and Lianhua Qingwen the day before yesterday, and some vegetables and luncheon meat earlier. Can buy food.

Free supplies received by Shanghai citizens.

Photo courtesy of the interviewee

  Also feeling that the situation is improving is Chen Wei (pseudonym) in Jing'an District.

  "We received the free supplies once on the 3rd and once on the 6th, only 3 days apart, and I heard that there may be more today." Chen Wei has received fruits, vegetables, milk, eggs, etc. "I can see that various departments It has been very hard to coordinate the work.”

  Chen Wei showed a "letter" from Yunnan to Zhongxin Finance, revealing the source of this batch of materials, "The truck driver drove from Yunnan around the clock, and immediately unloaded and distributed the goods as soon as they arrived. We were really touched."

Letters that follow the arrival of supplies.

Photo courtesy of the interviewee

"We usually greet each other when we meet. Can you not give him something if we need something now?"

  From Yunnan to Shanghai, which is more than 2,000 kilometers away, and from the material distribution point to each community, the front-line distribution personnel are inseparable from the efforts of one kilometer and one kilometer, step by step.

  Chen Yanshan, the manager of a Hema store in Shanghai, has attracted attention in recent days because of a video of late-night delivery on foot.

Due to the epidemic in his store, 81 of 100 employees were quarantined at once, leaving only 19 people.

On the one hand, the staff gap of "how to open this store" has not been dealt with, and on the other hand, there are more and more voices of "can't buy food". News from the headquarters asked for the start of "community collection orders".

  As a result, Chen Yanshan and a few shop assistants were in the store during the day to handle four times the workload of the past; at 9:30 p.m., they turned to another "battlefield" - using hydraulic trucks to seal and control 18 surrounding areas Community food delivery.

Working until late at night for two consecutive weeks, Chen Yanshan walked more than 30,000 steps a day, and the latest one was delivered at 3:40 in the morning.

  "It was delivered at 1:00 a.m. on the first day. Some store staff didn't understand it. It's very difficult to do a good job in the store now. Why do you have to work overtime to go to the community for delivery?" Chen Yanshan told Zhongxin Finance and Economics that he would be with everyone that night. There was a meeting: "It's not that we're not tired or hard, but why do you insist on being here? Not to mention, the surrounding residents all know you and greet you when they see you. Can you give you something you need now? Did he send it?"

  "After the meeting, everyone is unified in their hearts, and they will send as much as they can." Chen Yanshan said that at the beginning, he took the lead in preparing the material package, and the next day everyone started to arrange it spontaneously. , more attentive.

  The increasingly accelerated work rhythm also left many unforgettable moments for Chen Yanshan.

In some communities without closed buildings, there will be many people waiting at the gate of the community during delivery. The scene is like the children of kindergartens waiting for their parents after school.

"I thought that scene was very shocking at first, but then I felt very sad. They must be in such a hurry because they needed these materials, and their sense of responsibility became stronger and stronger."

Chen Yanshan and colleagues deliver daily necessities to the community.

Photo courtesy of the interviewee

  At the press conference on Shanghai's epidemic prevention and control work on April 7, the Shanghai Municipal Party Committee and Municipal Government emphasized that it is necessary to go all out to provide the city's 25 million people with living materials.

Efforts shall be made to solve the problem of low procurement and distribution efficiency, to solve the problem of lack of nodes and outlets for the supply of living materials, and to solve the problem of insufficient manpower and transport capacity for supply guarantees.

  Wang Xingdong, a grocery delivery worker from Meituan in 1995, was also one of the first delivery workers to join the emergency delivery team.

"At 6:30 a.m. on March 12, our site organized a 10-person capacity team and delivered more than 1,000 orders that day."

  At the busiest time, Wang Xingdong assigned orders to the delivery staff, while appeasing the consumers who called for in-line consultation, counted the orders of the day for scheduling, and continued to invest in delivery after these tasks were completed.

In those two days, he slept together for 8 hours, and said with a smile that "the troops are not so tired from training."

  Meituan grocery delivery woman Lin Li has also been working on the front line of community security. She has seen an order with a length of more than two meters and a total weight of more than 140 pounds. "One building is closed. The residents next to it are worried that they are out of stock, so they will stock up."

  Lin Li's site has sufficient supply of goods and fulfillment personnel, but her working hours have also been extended due to the multiplication of orders.

At most, she delivered nearly 100 orders a day.

The staff is processing the materials for the group purchase.

Photo courtesy of the interviewee

"These good things happen every day"

  Ms. Duan from Songjiang District is the "group leader" of the community and has organized several group purchases.

"On the 5th, a batch of vegetables, rice and strawberries came, and the staff of the property helped me deliver them to the doorsteps of my neighbors one by one. It was the first time I experienced delivery, and I was already tired after delivering a few buildings. The staff usually The hard work can be imagined.”

  "Many property staff temporarily sleep in the basement. Our neighbors voluntarily sent some supplies and daily necessities to them after knowing it. Usually, anyone who lacks things in life will shout in the group, and some will share it." As Ms. Duan said, in addition to the continuous strengthening of the material support team, the volunteers and residents of various communities in Shanghai are also united as one.

Residents help each other in WeChat groups.

Photo courtesy of the interviewee

  "There are elderly people living alone in our building with children who are out of town. They are out of rice. A neighbor carried 20 catties of rice to his door. Usually, the neighbors help to carry the materials for group purchase." Nan Nan said that the medicine for the elderly's heart disease is only specific. When the hospital could get it, the community volunteers tried to apply for a pass to get her medicine, and also went to the supermarket to buy a lot of supplies for the residents.

  "It often arrives at 1:00 a.m. before the residents of the neighborhood committee get off work. When the supplies arrive, they need to be bagged and distributed. As soon as the dishes arrive, they will be busy. The whole process must be very hard." Chen Wei also said that there were owners in the community before. Looking for channels to buy 500 vegetables and donating them to needy families in the community, "These good things are happening every day."

  Today, Chen Yanshan is isolating at home, but he is still woken up by phone calls at 7 am and works until 1 or 2 am.

Now, he needs to communicate with the street at any time to resume work as soon as possible, and at the same time, he needs to organize the supply of goods to meet customers.

  "Now I and the clerks are very motivated and ready to start work at any time." Like this city, Chen Yanshan is waiting for the spring to restart after the "cold spring".