Open to owners three times before new home is handed over

  News from this newspaper (Reporter Chen Hua) The Anhui Provincial Department of Housing and Urban-Rural Development recently solicited opinions from the public on a draft for the implementation of the open day system for residential project owners.

This consultation draft proposes that new commercial residential projects can be opened to owners in three stages before delivery, so as to further safeguard the legitimate rights and interests of consumers, effectively reduce project quality complaints, and improve residents' satisfaction with the quality of residential projects.

  The consultation draft proposes that the owner's open day system will become an important social supervision activity for construction projects, which is applicable to new residential projects in Anhui Province, including commercial residential quarters, single apartments, resettlement houses and other government-invested residential projects, as well as residential projects for residential functions. other construction works.

The owner's open day should be divided into three stages. The first stage is after the acceptance of the main structure and before the decoration and construction; the second stage is after the household acceptance and before the completion acceptance; before delivery.

  On the open day, the owner can learn about the physical quality of the main structure of the new house, the construction of waterproof engineering, the use of main building materials, the quality of energy-saving and thermal insulation construction of walls, the construction quality of decoration projects, the supporting facilities of the community, the grade of green buildings and the main technical applications (such as energy-saving doors and windows. , renewable energy applications, etc.) and so on.

  The construction unit should formulate the owner's open day activity plan according to the actual construction situation of the project, organize the owners to attend the site in an orderly manner in a centralized or batch group, and organize professionals to bring inspection tools to accompany the owner to visit the indoor and related public areas and public facilities throughout the process, and keep images. material.

During the event, epidemic prevention and control work should be done well, safety education should be provided to the owners participating in the event, and corresponding safety protective equipment should be provided to prevent safety accidents.

  What if the owner discovers a quality problem with the home during the open house?

The draft for comments proposes that for reasonable problems raised by owners during the open day, the construction unit should classify statistics and formulate rectification measures; Engineering construction technical standards, design documents, contract agreements, etc. are explained.

  The consultation draft pointed out that if there are quality problems after inspection by the owners, they will be dealt with in accordance with the handling methods stipulated in the housing sales contract.

If a quality problem is found after the house is delivered for use, it shall be dealt with in accordance with the relevant laws and regulations, standards and regulations of the state and Anhui Province on project quality warranty, as well as the contract.

  In addition, the Open Day activity does not exempt all parties involved in the construction from the quality responsibilities and warranty obligations; for the quality complaints arising from the failure to rectify and maintain the problems mentioned by the owners during the Open Day activity, the construction unit shall bear full responsibility.

  After the open day activities, the construction unit should sort out and summarize all the reasonable opinions registered by the owner, and complete the rectification item by item.

Local housing and urban-rural development authorities will strengthen the supervision and guidance of owners' open day activities, list responsible subjects with more violations of laws and regulations as key supervision objects, and increase the frequency and intensity of daily supervision of their projects under construction.

If there is a quality complaint after delivery, it is necessary to check the open day opinion registration form and rectification record of the household. For quality complaints registered in the event that the rectification and maintenance are not in place, they should be recorded in the enterprise credit file and publicly exposed. .

  Chen Hua