Zhongxin Finance, March 19 (Reporter Wu Tao) "Dead fish are used as live fish", "Vegetables are recovered from rotten vegetable baskets"... The popular online grocery shopping platform did not expect to have so many "fatties".

In other words, are the vegetables, fresh food, etc. you buy online still fresh?

Dingdong buys vegetables and dead fish are used as live fish, and multiple platforms are spot-checked

　　Recently, some media reported that Dingdong Shopping Beijing Sanyuan site used dead fish as live fish, and recovered vegetables from vegetables that exceeded the best selling period.

Ding Dong shopping for food responded that the dead fish were used as live fish.

Screenshot of Dingdong grocery shopping Weibo


　　Dingdong Maicai responded that the situation was true, and the company immediately carried out investigations to achieve strict distinction between live fish and chilled fish, strengthen the registration and destruction of food that has passed the best selling period, and avoid similar situations from happening again; Warehouse monitoring equipment upgrades hardware to achieve networked, visualized, and dead-end monitoring.

　　On March 16, the Beijing Haidian District Market Supervision Bureau conducted an administrative interview with Dingdong Maicai and filed a case for investigation.

In addition, the Beijing Haidian District Market Supervision Bureau organized 30 market supervision offices to carry out special inspections on the front-end warehouses of fresh food e-commerce companies such as Dingdong Maicai, Meituan Maicai, and Daily Youxian.

　　Regarding the word-of-mouth crisis of Dingdong Shopping, Cheng Liang, a special researcher of the e-commerce research center of the e-commerce network and a lawyer of Shanghai Rongfu Law Firm, analyzed that the competition in the fresh food industry is becoming increasingly fierce, and the platform is facing severe pressure to survive. In order to control Costs, by chance, may not be strictly enforced in terms of quality and management.

　　Dingdong Maicai told Zhongxin Finance again on the 18th that Dingdong Maicai implements the "7+1" quality control standard in terms of fresh food quality control, and strengthens quality control in 7 links such as pre-warehouse and door-to-door delivery. More than 500 quality control personnel are employed, and more than 50 million yuan will be invested in quality control rapid inspection and third-party inspection in 2021.

　　According to Dingdong Maicai's latest financial report data, the company's revenue in the fourth quarter of 2021 was 5.484 billion yuan, a year-on-year increase of 72%; the net loss was 1.096 billion yuan.

The financial report shows that Dingdong Maicai has been losing money for several consecutive quarters.

Grocery shopping platforms are frequently short and short, making it difficult for consumers to notice

　　In addition to worrying about the quality, the reporter learned in the interview that many consumers said, "When buying vegetables online, I feel that I am often short of weight, but buying some vegetables is not much different, and I have never pursued it."

　　The reporter found in Dingdong Shopping that in the product comment area of ​​"More than 600 grams of fresh sea bass" marked the first place in the "Aquatic Seafood Sales List", many consumers reported that it was less than 600 grams.

"I bought it many times, but this time it is obviously small." "I don't know what happened, but it is estimated that it is not enough for 600 grams."

Some consumer reviews.

Screenshot of Dingdong Shopping App.


　　Some analysts said that fresh food, vegetables, etc. are all non-standard products, and it is difficult to achieve complete standardization.

"For the same weight of fish, different employees may have different quality after killing it." "I bought 400 grams of potatoes online, but I couldn't cut them, so two are just right? No more, no less?"

　　The reporter noticed that in response to the shortage of fresh food and vegetables, many platforms have adopted the mode of refunding the price difference.

But how many kilograms are missing, I don't know at all.

　　However, some consumers said that even if they are short or short, it is difficult to detect. "If you have another order, it will feel different from the last time. The weight is more or less, all depends on luck."

　　Some media have exposed that Dingdong Maicai has a shortage of kilograms in a single item of spicy millet on February 10.

Dingdong Maicai told Zhongxin Finance that all ingredients of Dingdong Maicai will undergo multiple weight checks before they are sold. If there is a lack of weight for very few products, the difference will be made up through the system and a unified refund will be made online. to the user.

Netizens make a move: keep the big lobster, fresh and cheap

　　After the incident of "dead fish being used as live fish" on the fresh food e-commerce platform was exposed, netizens discussed a lot, with mixed praise and criticism.

Some netizens said, "I feel that fresh food e-commerce is okay, very fresh. The fish that were killed last time are still moving after they are delivered."

　　Some netizens also said, "I often buy Wannian frozen meat." "Spring bamboo shoots are rotten, and eggs often encounter bad guys."

　　Some netizens suggested that if you want fresh food, you have to go offline in person and guard the fish tank. When you see a fish just turning up its white belly, they immediately call the service staff and ask for this. The freshness is okay and the price is still cheap. Not a lot.

As mentioned above, there is a huge disparity in the prices of cold and fresh produce.

　　Some netizens ridiculed, "Keep the big lobster alive, it's fresh and cheap." But there are times when there are miscalculations, and some netizens say, "Brother, you can't do this, last time I guarded a bastard..." (End)