Zhongxin Finance, March 15th. On the 15th, the China Consumers Association released "2020-2021 Top Ten Typical Cases of Consumers' Association Organizations to Maintain Consumption Fairness", which covers the current hot issues of consumer rights protection, including smart TV boot advertisements that cannot be closed , Compulsory tying of gas insurance by gas companies, low-priced photo studios to induce consumption loans, training institutions to close business without authorization, difficult to get refunds, fake auto repair parts and accessories, set road cards to charge tolls for time-limited access, and be minors without the consent of the guardian People and foreign airlines delayed refunds due to force majeure, pre-sale foot bath package annual cards were difficult to book and non-refundable, jewelry stores over-promoted to elderly consumers, etc.
The China Consumers Association said that these cases reflected unfair phenomena in the consumer sector from different angles, such as forced transactions, unfair and unreasonable charges, overlord clauses, and unfair treatment.
Operators should take this as a precept, be honest and trustworthy, abide by public morality, improve science and technology, operate in accordance with the law, care for the weak, treat each other as equals, do not abuse their superior position, do not use technical means to infringe, and truly implement the principle of fairness in production, publicity, Contracts, sales, after-sales and other links, so that consumers feel substantial fairness.
The China Consumers Association calls on all relevant parties in the society to take active actions to urge operators to strictly implement legal regulations, earnestly assume social responsibilities, pay more attention to the protection of consumers' rights and interests, jointly promote consumption fairness, and continuously improve consumers' sense of gain, happiness, and social responsibility. sense of security.
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