Commercial establishments called for the development of marketing methods in a way that does not disturb the public

"Economy and Tourism" faces "calling" in shopping centers

Abdulaziz Al-Tanak: “Merchants who do not adhere to the instructions will be violated, to provide a safe and encouraging economic environment for traders and investors.”

The Commercial Control and Consumer Protection Sector in the Department of Economy and Tourism in Dubai reported that 572 awareness and inspection visits were carried out on a number of commercial kiosks in the emirate, especially those located in commercial centers, to educate them about the laws and requirements for doing business, and to ensure their commitment to the activity permitted in the trade license.

The sector emphasized that the visit also aimed to reduce the annoying promotion of services and products, through "calling" on consumers, and other illegal and uncivilized methods.

The Director of the Commercial Control Department in the Commercial Control and Consumer Protection Sector, Abdulaziz Al-Tanak, said that organizing these inspection campaigns aims to provide an enjoyable shopping experience for shoppers, and reduce the phenomenon of “calling” in the corridors and sides of commercial centers in an uncivilized manner.

He stressed that these practices cause inconvenience to consumers and tourists visiting malls in Dubai, warning that they may harm merchants and other shops, as merchants complain about this phenomenon, as it affects consumers' demand for their shops.

He called on the owners of commercial establishments that focus on these negative phenomena as a basic method for marketing their services and products, to develop them in an unobtrusive manner to the public, in order to avoid obtaining any fines in the event of repetition, as they are obligated to respect the privacy of consumers.

He pointed to the continuity of organizing awareness-raising inspection campaigns, stressing that merchants who do not adhere to the instructions regarding annoying promotion and sales by calling will be violated, in order to provide a safe and encouraging economic environment for traders and investors.

The department called on consumers to report any complaints they have about their shopping experience through the “Dubai Consumer” application, or by calling:

(600545555) , or via the

consumerrights.ae

website

.

• 572 inspection visits were carried out on commercial kiosks.

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