A retail expert recommends “alternatives” to the product and outlet without being restricted to specific brands

Consumers: The markets are witnessing the release of products in large sizes and high prices

  • Companies introduce new, higher quality products with improvements in shape and color.

    Emirates today

  • Ibrahim Al-Bahr: "The UAE market is diverse in brands and products, and the consumer chooses what suits him best."

  • Consumers demanded not to withdraw old products in their usual sizes.

    Photography: Ahmed Ardeti

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Consumers told «Emirates Today», that the markets are currently witnessing the withdrawal of products and other offerings of the same brand, but in large sizes and high prices, to force consumers to buy new products.

They demanded not to withdraw old products of their usual sizes, and to leave the freedom of choice to consumers, to buy what suits them, especially families with few or low incomes.

In turn, two officials in two commercial companies said: “The introduction of new products is a response to market conditions and the high cost of production and supply,” noting that offering products in large volumes contributes to supporting companies' economies and reducing production costs.

They explained that “companies, when introducing a new product, want to know the extent to which consumers accept it in terms of size, price, and quality, so they prefer to withdraw the old,” noting that the disappearance of products in old packages may be temporary, to direct production lines for new products, during the period The first to launch a new product.

Consumer Complaints

In detail, the consumer, Amal Youssef, said: "She noticed that a food company launched a product in large-sized and high-priced packages, at a time when the previously circulated product packages in the market, which were at reasonable prices and small and medium sizes, disappeared," considering this as a way to force consumers to buy the new packages. Big size.

Youssef explained that "the price of the old product package of medium size amounted to 25 dirhams, compared to 58 dirhams for the new package of large size," noting that it does not need the large size, in addition to that it is subject to damage, and is of lower quality than the old product.

Youssef demanded not to withdraw products in the usual packages in the market, with different sizes offered, to leave freedom of choice in front of consumers, noting that some families of small size, or low-income, are not suitable for buying products of large sizes or numbers, as it is a waste of money.

rice bags

For his part, the consumer Ahmed Abdelaziz said: “A company for packaged rice has launched packages and bags of rice weighing 20 kilograms, at a price exceeding 100 dirhams, at a time when the previous usual packages weighing one kilogram, two kilograms, five kilograms, and 10 kilograms have completely disappeared from the market, which were Prices start at five dirhams.

Abdulaziz pointed out that he found that the new packages are of high price, and of lower quality, in addition to that he does not need them, and is highly vulnerable to damage, and he does not have a place to store.

It was agreed that the standard sizes of products should not be withdrawn from the market, and that different sizes should be offered, to give consumers freedom of choice, especially for individuals and families with a small number.

Fabric softeners

In the same context, consumer Anwar Hammad said: “He noticed the launch of new packages of well-known fabric softener, with a very large size, and a high price, not suitable for families, whether small or medium-numbered, or low-income, at a time when similar small and medium packages have disappeared. produced by the company itself, in an attempt to force consumers to buy new packages.”

He explained that «the price of a small package was sold at 17 dirhams, and the medium was 30 dirhams, while the new package was sold at 70 dirhams».

And he demanded to keep the previous packages in the market, and put others in different sizes, so that the consumer does not have to pay large sums of money for a commodity that he will not consume, especially since the new product may not be satisfied with the consumer, and of different quality.

Desires and tastes

In addition, Ammar Latif, the head of sales and marketing in a commercial company, said that "the introduction of new products meets the needs and tastes of different consumers."

He explained that "the disappearance of products in old packages may be temporary, to direct production lines to new products, during the first period of launching the new product," pointing out that companies are generally working on introducing new, more quality products, with development in shape and colors, to attract consumers.

Go to "Alternatives"

In addition, Ibrahim Al-Bahr, an expert in retail affairs, said that "companies' introduction of new products in large volumes at high prices aims to achieve rapid growth in sales."

Al-Bahar stressed the need for companies to offer different sizes to suit different categories of consumers, and allow them freedom of choice, and not focus on offering only one size.

Al-Bahr added: “The consumer should not be forced to buy any product. Rather, the consumer should, based on his interest, search for products that suit him more in other brands, especially if he notices the low quality of the new product, even if he used to use a specific brand for years.” .

Al-Bahr called on consumers to find alternatives that suit them from other products in other outlets, without being restricted to specific brands, pointing out that the advantage of the UAE market is the presence of great diversity in brands and products, so that the consumer finds options that allow him to choose what suits him best.

High production and supply costs

A marketing official in a major food production company, who preferred not to be named, considered that the introduction of new products is a response to the new market conditions and the high costs of production and supply.

He believed that the introduction of large-sized products contributes to supporting the economies of companies and reducing the cost of production, noting that when introducing a new product, companies want to know the extent to which consumers accept it in terms of size, price, and quality, so they prefer to withdraw the old, or put it in small outlets. .

• The disappearance of old packaging may be temporary, to direct production lines for new products.

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