[Explanation] Affected by the epidemic, Xi'an began to resume work and production in late January after nearly a month of closed management. The Lunar New Year came after the closure, and the people's online shopping demand increased significantly, so the current express delivery How is the resumption of work in the industry?

Can people buy online normally?

To this end, the reporter visited some express delivery industries in Xi'an.

  The reporter saw in the logistics transfer field of a courier company in Fengdong New Town, Xixian New District, that express parcels from all over the country gathered here, and the on-site mechanized operation and manual sorting were coordinated in an orderly manner.

It is understood that the express delivery company "does not close" during the Spring Festival, and the transit center and various business outlets implement on-duty operations to ensure the normal delivery of express delivery during the festival.

It is reported that with the end of the Spring Festival holiday, the current occupancy rate of the transit center has reached more than 95%, and the parcel receipt and delivery volume is gradually returning to the daily level.

  [Concurrent period] Zhang Citong, head of Fengdong Transit Station, Northwest Distribution Area of ​​SF Express

  During the Spring Festival, the overall business increased by about 10% year-on-year, and the overall staff security arrival rate reached 40% to 50%. Mainly from the perspective of product and customer demand, most of the New Year gifts are used. In the entire operation guarantee process, we use daily To cope with the security situation, after the Spring Festival, the business has increased greatly, so we have resumed a normal production level, and at the same time, the investment of resources and personnel has also returned to the normal level, and the overall business delivery has resumed normalization.

  [Explanation] At present, the epidemic situation in Xi'an has been normalized for prevention and control.

Zhang Citong said that the company strictly implements the requirements of epidemic prevention and control, and implements measures such as disinfection of international parcels one by one to strictly prevent the occurrence of "human-to-human transmission".

At the same time, "one-in-one disinfection" is implemented for express vehicles entering the transit field.

  According to reports, after the express package is sent from the transit area, it will enter the trunk line and divert it to various business outlets in Xi'an City, and finally deliver it to the public through the "courier brother".

So how about the receipt and delivery of each business outlet during and after the Spring Festival?

How to ensure normal operation?

  [Concurrent] Wang Lizhi, Director of Olive International Business Point of Qinglong Temple Branch of SF Express Shaanxi District

  During the Spring Festival, then we arranged for 10 young brothers to be on duty at our outlets to meet the customer's receiving and shipping needs, and then said that the young brother's work requirement is to go to work in the morning and register for temperature measurement and hold nucleic acid (report) within 48 hours.

On the seventh day of the second month, we said that all the staff will be on duty, and then the number of pieces has now recovered to 70% to 80%, and the processing volume is about 3,000 votes (pieces) a day.

  [Explanation] It is understood that the domestic express delivery in Xi'an has returned to normal, and the international express delivery must be received and delivered according to the policy requirements of various countries and ports.

However, some netizens in Xi'an reported that when shopping on some e-commerce platforms, the page will display "This product does not support sales in the current region", which is puzzling.

  [Concurrent] Wang Yu, a citizen of Xi'an

  Under the guidance of the staff, after a simple scan code temperature measurement and registration, my express was sent out smoothly.

But one of the things I've been worried about recently is that when I place an order on some e-commerce platforms, I still encounter some obstacles.

  [Explanation] Zhang Citong said that because some e-commerce platforms are still not open to the "Xi'an section", it is impossible to receive and send express delivery services normally.

To this end, we also call on all e-commerce platforms to return to normal in Xi'an as soon as possible to ensure the online shopping demand of the public.

  Reporter Mei Ytaki reports from Xi'an

Responsible editor: [Liu Pai]