Zhongxin Finance, February 11 (Reporter Song Yusheng) "My child is in elementary school now, and he likes to play mobile games... In the past two days, I saw him still playing games at one or two o'clock in the evening. You said that children play games. How about playing on the phone until one or two o’clock?” This is the parent’s request received by the Shanghai Consumer Protection Commission recently.

  The parent expressed this question: It is normal for children to play games during the holiday, but "does the game company care if they play so late?"

  Under the guidance of relevant experts from the Shanghai Consumer Protection Commission, the parent checked the registration information of the game account and found that the identity information of the account registrant was the child's grandfather.

Screenshot of the WeChat article of Shanghai Consumer Protection Committee

  This parent is not the only one with such problems.

  Mr. Qi, who is in his 60s this year, also found that during the Spring Festival, his 11-year-old grandson took his mobile phone and ID card information to register and log in to a certain game, and recharged 1,300 yuan without him knowing.

  According to data released by the Shanghai Consumer Protection Commission, during the Spring Festival holiday, there were not a few complaints related to online games. Shanghai Consumer Protection Commissions at all levels accepted a total of 185 complaints related to online games.

And this data ranks third in the local Spring Festival holiday service complaints.

  Among these complaints, some minors

registered with their grandparents’ IDs to “easily” play games in order to bypass the game anti-addiction system. Especially during the Spring Festival, they frequently went online in the middle of the night, secretly “recharging” and “fighting”, triggering withdrawals. money disputes

.

  Minors are still playing games at one or two o'clock in the middle of the night, which obviously violates the relevant regulations.

  In August 2021, the State Press and Publication Administration issued the "Notice on Further Strict Management to Effectively Prevent Minors from Indulging in Online Games".

The notice requires that all online game companies can only provide services to minors for 1 hour from 20:00 to 21:00 every day on Friday, Saturday, Sunday and statutory holidays, and shall not provide online services to minors in any form at other times. Game Services.

  Just before the Spring Festival this year, in January, several major game manufacturers in China successively announced the Spring Festival play limit notice.

Among them, it is clear that during the Spring Festival holiday, minors can only log in to the game from 20:00 to 21:00 on the same day.

Screenshot of a game company's Spring Festival play limit notice

  In addition, some game companies have stated that in the head game, all accounts for the elderly over 55 years old need face recognition every time they log in to the night game; frequent use of multiple devices on the same account will also trigger face recognition.

  However, not all online games currently incorporate face recognition.

Even the games of

some major game manufacturers do not have the face recognition function.

Objectively, this provides an "opportunity" for minors to bypass the game anti-addiction system

.

  It is worth mentioning that in the case disclosed by the Shanghai Consumer Protection Commission, there is no statement that the game performs face recognition on the player.

  Zhongxin Finance reporter noticed that the Shanghai Consumer Protection Commission published articles on February 4 and February 7 to mention the above problems, and called on parents to effectively perform their guardianship duties.

  The article reminds parents to keep their ID cards, cancel the password-free setting, or only limit the password-free payment to micropayments. Before playing games for children, they should pay attention to checking the ID card information of the account to avoid the failure of the anti-addiction system. protect minors.

Screenshot of the WeChat article of Shanghai Consumer Protection Committee

  As for how to check the ID number used by the game account, the article also reminds parents that they can check the ID number, name and other information through real-name authentication in the game center.

  The reporter noticed that in response to the issues related to the prevention of addiction among minors, the relevant person in charge of the National Press and Publication Administration also mentioned that the solution to this problem urgently requires parents to strengthen supervision and supervision, and schools to strengthen education and guidance to better help guide minors to understand and master the problem. Laws and strict implementation of relevant requirements.

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