Hiroya Masuda, President of Japan Post Group, apologized for the fact that there were a series of scandals such as the misappropriation of customer's personal information at the post office, and expressed his intention to work to prevent recurrence.

In the Japan Post Group, 104 postmasters nationwide used the personal information of customers obtained through counter operations for political activities, and the former postmaster of the post office fraudulently used stamps worth about 290 million yen. There have been a series of misconducts such as obtaining and cashing in, and ex-employees taking in customer savings.



The first regular press conference was held on the 10th after a series of scandals were revealed, and President Hiroya Masuda said, "I am very sorry that various scandals have occurred. I apologize to all the people. I would like to express my gratitude. "



On top of that, "Compliance = Insufficient awareness of legal compliance, and there are parts where the internal governance system is not functioning sufficiently. We are strengthening functions such as the whistleblowing system, but we are looking at whether it is functioning well. We have to do it, "he said, and expressed his intention to further promote efforts to prevent recurrence.



Following a series of scandals, the Japan Post Group has been in an unusual situation of receiving administrative guidance twice from the Ministry of Internal Affairs and Communications since November last year, and it is being questioned whether the corporate constitution can be drastically improved.