On February 7, a user "Wang Luobei" who was certified as a workplace blogger on Weibo said that according to several netizens, the leader of the Wuhan AI audit team at station B was on duty during the Chinese New Year, from 9:00 p.m. to 9:00 a.m. (12 hours). ), died of sudden cerebral hemorrhage in the early morning of February 5.
Subsequently, Station B denied the sudden death of the employee due to overtime in an internal letter, and stated that the deceased had not worked overtime within a week before the incident. 9:30-18:30, five days off and two days off.”
The internal letter stated that on the afternoon of February 4, "Twilight Muxin", a partner of the graphic and text review department of the company's content security center, suddenly became unwell at home and sought medical treatment. Time to go to the hospital to cooperate with the relevant procedures, and notify the family members of the condition, the family members then rushed to the hospital.
At around 20:00 that night, the employee passed away due to massive cerebral hemorrhage.
At present, station B has set up a special team, which said that it is cooperating with the police and family members to deal with follow-up matters, and will go all out to do a good job in comforting relatives and related aftermath work.
However, on the Weibo platform, relatives of employees suspected of sudden death posted that after the incident, station B did not send anyone to express condolences, nor did they propose a follow-up plan.
In this regard, Yicai tried to understand the situation from station B and the suspected family members, but there was no response as of press time.
Station B responded late at night
The news of an employee's sudden death due to overtime work has been fermented on the Weibo hot list for two days.
In the middle of the night on February 8, station B issued a response, saying: "On the day of the illness, he should have come to the company on duty in the afternoon. At around 17:00 in the afternoon, because he did not show up, a colleague from the department called and learned that he had urgently sought medical attention. , his supervisor and HR colleagues rushed to the hospital for a visit and informed his family members from other places to rush to Wuhan. That night, the doctor announced that he died due to ineffective rescue of cerebral hemorrhage."
At the same time, station B explained that there was no positive response for two consecutive days, saying, "After the death of 'Twilight Mu Xin', family members and colleagues were plunged into great grief and shock, and the relevant communication and aftermath work were once in chaos. In this regard, the company I would like to express my deep apologies to the family of "Twilight Mu Xin"."
At the end of the response, Station B said: First, the company will use its greatest efforts to expand the recruitment of auditors, and recruit 1,000 more people this year.
The increase in manpower can effectively reduce the per capita work pressure.
Second, pay more attention to the physical health of employees.
In addition to the company's annual regular physical examination, starting from this month, all members of the Content Security Center will be organized to conduct enhanced physical examinations.
At the same time, an all-weather health consultation room has been added to ensure the physical and mental health of employees.
At the same time, Yicai noticed that some netizens asked about the deletion of overtime records under the comments of this response. Station B responded: "We have never deleted or changed the attendance and overtime records. Please don't believe in rumors easily!"
Is the audit position of a large factory "exchanging life for money"?
Due to the nature of the content platform, Internet companies have a large demand for moderation.
In the past January, station B has been on the cusp of public opinion many times due to content review issues. First, there were surveillance videos obtained by suspected cracking of cameras in public places such as schools and hospitals, and then there was a live broadcast of gynecological surgery on the account of station B, which was questioned. The platform review failed.
According to the Hong Kong stock prospectus of Bilibili, as of the end of 2020, the content screening team of Bilibili has about 2,400 employees, reviewing and monitoring the content uploaded to the platform 24 hours a day, 7 days a week.
They work around the clock to ensure that flagged content identified by the screening system is reviewed and confirmed before publication.
The reporter searched on the recruitment website and found that there are still audit-related jobs in Wuhan at station B, and the salary is between 4-6K. The job requirements indicate that there are night shifts, and a three-shift mechanism is implemented. The morning shift is 9:00-21: 00, night shift 21:00-9:00, middle shift 12:30-24:30, which means that each shift works for up to 12 hours.
The job description clearly mentioned that "can accept night shift arrangements and have good pressure resistance", and said that this post has night shifts, one day off, and you don't mind if you don't vote.
After the sudden death of employees at station B, the work intensity of the audit post has also attracted attention.
Many audit employees who work in big Internet companies such as Tencent and Byte have revealed on the Weibo platform that the audit position is "exchanging life for money". Due to long-term high-intensity overtime, their heart, eyesight, and psychology have been affected to varying degrees. Influence.
Gao Yan was previously an employee of the ByteDance audit post. He told Yicai that the general audit staff work in shifts, with five shifts and no fixed rest days.
Although the content of the audit post is relatively simple, it is enough to understand the rules and implement them, but under the internal volume, the requirements for the audit efficiency and audit quality of employees have become more and more strict.
"Now that the audit efficiency has reached 1.1-1.2, it may belong to a relatively low ranking." Gao Yan said that his previous task volume in Bytes was 500-1000 pieces of content per day. Under the performance competition, on the basis of meeting the standards There are 20% more audits, and the audit efficiency reaches 1.2 everywhere.
In addition to audit efficiency, audit quality is also one of the assessment criteria.
Byte has set up a quality inspection department, which is responsible for sampling the content reviewed by the front-line audit department. "If 100 items are sampled and one is wrong, the pass rate will reach 99%, which is a good indicator." If you get 97% The pass rate of the product belongs to the quality tail, Gao Yan said to Yicai.
In addition, the audit post also needs to constantly adapt to the new audit content and audit rules.
Large factories are often split and reorganized, and team leaders, audit content, audit rules, and office locations are frequently changed. For auditors, the adaptation cost is very high.
Even so, for young people who yearn for Internet companies, audit positions are still very attractive.
"The benefits are ok. It sounds like a very good company, and it has face." Gao Yan said that the five insurance and one housing fund of the big factory are purchased in a high proportion.
Audit posts are entry-level and entry-level positions in the Internet. The educational requirements are not high, and most of them are college or undergraduate. Most Internet companies set audit posts in second- and third-tier cities to reduce costs.
According to the information on the comprehensive recruitment website, the salary of audit positions in large factories in second-tier cities is between 4k and 6k. If you work more overtime and perform better, it may rise.
The promotion path for audit posts is generally to compete for audit team leaders, but Gao Yan revealed that in the past two years, team leaders have mostly recruited middle-level leaders, and it is difficult to promote vertically or horizontally.
At present, the employees in the audit positions of large factories are generally younger, "95 is a little big", the old employees are not as energetic as the new ones, and there are frequent problems with their health status.
Previously, Gao Yan had heart palpitations because he often stayed up late to work. He said, "The audit is really impossible." (Gao Yan is a pseudonym)
Author | Yicai Liu Xiaojie, Yicai Technology