In order to fight against unfair competition, the French must since July 1, 2021 pay VAT on products purchased online in a foreign country.
But this measure imposed by the EU has recently caused invoicing errors at the Post Office.
Indeed, some consumers have realized that they have paid VAT twice, reports
Phonandroid
on Tuesday.
Indeed, to pay this tax, customers can pay it on the merchant site or with the delivery service.
However, some buyers who have opted for the first solution have also been invoiced for this VAT by La Poste during transport.
😡 Online purchase outside the EU: the carrier is asking you for payment of #VAT when you have already paid it during the purchase?
Why and how to react?#customs #LaPoste
https://t.co/aJH2F43zjz pic.twitter.com/yFznrhwJ4k
— 60 Million consumers (@60million) February 5, 2022
Extremely rare cases
For some, the note turned out to be quite salty, notes the magazine
60 million consumers
which collected several testimonials.
In addition to the double invoicing of VAT, these customers had to pay management fees.
Thus, a person who had made a purchase of €14.38 had, in addition, to pay €10 in taxes in total.
It is therefore advisable for people buying products abroad to carefully check their invoice.
Errors are very rare according to La Poste, which ensures that all cases are handled as quickly as possible.
If you are concerned, it is possible to be reimbursed by contacting an advisor on 3631 or via the website.
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