The China Consumers Association issued a Spring Festival consumption warning: Beware of the four "low-cost routines" and identify false promotions and frauds

  CNR Beijing, January 20 (Reporter Niu Guyue) On January 20, the China Consumers Association issued a warning on consumption issues during the Spring Festival, reminding consumers to beware of low-priced routines and strengthen prevention.

  The China Consumers Association said that as the Spring Festival in 2022 is approaching, operators such as shopping malls, supermarkets, travel agencies, and e-commerce platforms have launched preferential activities. Among them, the most intuitive and common way of activities is price reduction.

However, low prices do not equal benefits. Some unscrupulous operators may take advantage of low prices to sell fake and shoddy products and even deceive consumers.

In this regard, the China Consumers Association has sorted out several "low-price routines" that have been more prominently reported by consumers in recent years, and hopes that consumers will strengthen their prevention and prevent "traffic".

Low-priced "problem" food with high safety risks and low nutritional value

  From 2018 to 2020, the China Consumers Association carried out a survey and experience activity of rural bazaars for three consecutive years, and found that some "copycat" and "three-no" foods were mixed in the food on sale. Because these "problem" foods were mostly used Unknown raw materials and irregular production process make it difficult to guarantee food safety.

However, due to the low price, if consumers only pay attention to the price, it is very easy to "get caught".

  Recently, some media have publicly disclosed the source of raw materials for low-priced dumplings and low-priced meatballs and the "way of survival". By visiting a number of frozen product wholesale markets, large supermarkets, and going deep into the front line of food production, they found individual quick-frozen food companies. In order to reduce costs, chicken is added to the pork dumplings sold, and chicken neck puree and chicken frame puree are added to meatball products, which are not indicated on the packaging.

  Experts said that the use of chicken neck mud, chicken frame mud and other bone mud to replace the original meat is essentially adulterated and shoddy, which will reduce the nutritional quality and sensory quality of the product.

  The China Consumers Association reminds that consumers should pay more attention to safety and quality while considering the price when choosing food for the New Year.

To check whether the business has business qualifications such as the "Food Business License" and "Business License", it is recommended to buy food from a regular business with complete licenses.

Secondly, pay attention to the label information of food, especially the trademark, name, production date, shelf life, product implementation standard, food production license number, ingredient list and nutritional composition list, etc. No" food and expired food, reducing food safety risks.

Community group buys "screw wool", be careful to buy fake and inferior products

  Community group buying is a consumer goods group buying activity based on e-commerce platforms, communities and other tools.

Consumers can buy products at lower prices through grouping.

According to the China Consumers Association, community group buying has successfully attracted a large number of community consumers to "follow the group" by virtue of its "price far lower than the market average".

However, behind the "glamour" of community group buying, there are also many problems, such as poor product quality, false promotions, dumping at low prices, and non-refundable deposit for returning stores, among which the problem of low price and low quality is the most prominent.

  The China Consumers Association reminds that when consumers make community group purchases, they should carefully screen and check the qualifications of merchants, understand the reputation and after-sales service of the merchants, and carefully choose WeChat group purchase groups of WeChat merchants, social platforms and personal organizations.

Second, carefully check the supply channels and supplier qualifications, and check the product quality in time when receiving the goods, such as whether the meat and poultry products have been inspected and quarantined, whether agricultural and sideline products have been tested, whether they meet the national food safety standards, and whether there is a product certificate.

The third is to consume rationally according to your own needs, not to blindly hoard goods with a limited time, resist the temptation of low prices, and avoid excessive hoarding and waste.

Fourth, it is necessary to retain consumer vouchers such as invoices, electronic orders, payment pages, chat records with the "group leader" of the group buying platform, product promotions and service commitments, and other information, and actively protect rights when their legitimate rights and interests are infringed.

Ultra-low-price promotions hide "fat tricks", making profits fake and profits real

  The China Consumers Association reminds that some low-price promotions with apparently unreasonable prices seem to benefit consumers. Using "free", "0 yuan purchase", "seckill", "free as much as you charge" as bait, in fact, it is to induce consumers to "take the bait" .

Some are substandard products of particularly poor quality or have shrunk in service quality; some are free gifts, but additional fees are required to use the product; Some are to induce consumers to recharge a large amount of prepayment; some are to obtain personal information of consumers, and then push various advertisements or sell for profit; some are hidden Trojan programs. Once consumers click on the link or scan the code, they will face large assets. security risks, etc.

  中消协提示,消费者一要警惕商家的超低价甚至免费促销行为,仔细辨别促销的真伪,特别要了解是否附带其他条件等。对于涉及分期付款的,要全面了解相关规则,并衡量自身的偿还能力。二要理性充值,对于“充多少送多少”“高额返现”等形式诱导消费者充值的,要结合商家的信誉度、消费者自身经济能力和消费需求等综合考虑,建议不要一次性充值较大金额。三要保护好个人信息和个人财产安全,不随意填写手机号、地址等个人信息;不随意点击不明链接、不随意扫描二维码。

远离“不合理低价游”,当心“游游游”变成“买买买”

  近年来,“不合理低价游”引发的强迫购物、产品质量纠纷、侮辱消费者等问题时有发生,严重损害消费者权益,损害旅游景区形象,影响旅游行业的健康发展。“不合理低价游”往往打着“团购价”“零团费”“免费游”“旅游补贴”等噱头进行包装,实际却暗藏着损害游客利益的“陷阱”,如在行程路线、交通工具、餐饮住宿等方面大打折扣,并在旅途中安排各种购物环节,或是在签订合同时将最精彩、需要付费的景点排除在低价团费之外变相加价。这些行为严重影响消费者的出行体验,容易产生消费纠纷。

  中消协提示,消费者在选择旅游产品时,应抛却贪图便宜的心理,不能单纯以价格为导向,要多关注旅行社的口碑以及旅游产品的品质,同时考虑自身身体状况和承受能力等因素,并与旅行社签订旅游合同,详细阅读合同条款,了解旅游行程安排及双方的违约责任。若发现旅行社的合同存在不合理之处,一定要提前与旅行社协商解决,切不可盲目签约。

  中消协提醒广大消费者,要理性看待商家的打折促销行为,擦亮双眼,甄别所谓的“低价”是“真实惠”还是“设套路”,尤其要注意防范不法商家的超低价陷阱,精明消费,畅享实惠。

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