Zhongxin Finance, January 20. On the 20th, the China Consumers Association issued a Spring Festival consumption warning: low price ≠ affordable, and you need to avoid these pits to enjoy high quality and low price.

　　According to the China Consumers Association, as the Spring Festival in 2022 is approaching, operators such as shopping malls, supermarkets, travel agencies, and e-commerce platforms have launched various preferential activities. Among them, the most intuitive and common way of activities is price reduction promotions.

"But low prices do not equal benefits. Some unscrupulous operators may take advantage of low prices to sell fake and shoddy products, or even deceive consumers, 'adding congestion' to consumers' Spring Festival life."

　　In this regard, the China Consumers Association has sorted out several "low-price routines" that have been more prominently reported by consumers in recent years, and hopes that the majority of consumers will strengthen their prevention and prevent "traffic":

Low-priced "problem" food with high safety risks and low nutritional value

　　From 2018 to 2020, the China Consumers Association carried out a survey and experience activity of rural bazaars for three consecutive years, and found that some "copycat" and "three-no" foods were mixed in the food on sale. Because these "problem" foods were mostly used Unknown raw materials and irregular production processes make it difficult to guarantee food safety.

However, due to the low price, if consumers only pay attention to the price, it is very easy to "get caught".

　　Recently, some media have publicly disclosed the source of raw materials for low-priced dumplings and low-priced meatballs and the "way of survival". By visiting a number of frozen product wholesale markets, large supermarkets, and going deep into the front line of food production, they found individual quick-frozen food companies. In order to reduce costs, chicken is added to the pork dumplings sold, and chicken neck puree and chicken frame puree are added to meatball products, which are not indicated on the packaging.

Experts said that the use of chicken neck mud, chicken frame mud and other bone mud to replace the original meat is essentially adulterated and shoddy, which will reduce the nutritional quality and sensory quality of the product.

The China Consumers Association reminds:

As the saying goes, "Food is the priority for the people, and safety is the priority for food." Consumers should pay more attention to safety and quality while considering the price of food for the New Year.

First of all, it is necessary to check whether the business has business qualifications such as the "Food Business License" and "Business License", and check whether the business scope stated on the "Food Business License" matches. It is recommended to buy food from regular businesses with complete licenses.

Secondly, pay attention to the label information of food, especially the trademark, name, production date, shelf life, product implementation standard, food production license number, ingredient list and nutritional composition list, etc. No" food and expired food, reducing food safety risks.

Community group buys "wool", be careful to buy fake and inferior products

　　Community group buying is a consumer goods group buying activity based on e-commerce platforms, communities and other tools.

Consumers can buy products at lower prices in the form of grouping.

　　It is understood that community group buying started at the end of 2020. With the entry of many well-known e-commerce platforms into the community group buying business, community group buying has developed rapidly. With the "price far lower than the market average", it has successfully attracted a large number of community consumers to "follow the group". ".

At present, community group buying is all-encompassing, from fruits and vegetables to daily necessities, from catering services to transportation.

However, behind the "glamour" of community group purchases, there are also many problems, such as poor product quality, false promotions, dumping at low prices, and non-refundable deposit for return. Among them, the problem of low price and low quality is the most prominent.

The China Consumers Association reminds:

When consumers make community group purchases, they must first carefully screen and check the qualifications of merchants, understand the reputation of merchants and after-sales service, and try to choose group-buying merchants with good reputation, standardized service, and guaranteed after-sales, and carefully choose Wechat merchants, WeChat group buying group for social platforms and personal organizations.

Second, carefully check the supply channels and supplier qualifications, and check the quality of the products in time when receiving the goods, such as whether the meat and poultry products have been inspected and quarantined, whether the agricultural and sideline products have been tested, whether they meet the national food safety standards, and whether there is a product certificate.

Third, we must consume rationally according to our own needs, do not blindly hoard goods with limited use, resist the temptation of low prices, and avoid excessive hoarding and waste.

Fourth, it is necessary to retain consumer vouchers such as invoices, electronic orders, and payment pages, as well as chat records with the "group leader" of the group buying platform, product promotions and service commitments, and other information, and actively protect rights when their legitimate rights and interests are violated.

Ultra-low-price promotions hide "fat tricks", making profits fake and profits real

　　Some low-price promotions with obviously unreasonable prices are more "fascinated", which seem to benefit consumers, but in fact "catch big fish with a long line", using "free", "0 yuan purchase", "seckill", "free as much as you charge", etc. bait to induce consumers to "take the bait".

　　Some are substandard products of particularly poor quality or have shrunk in service quality; some are free gifts, but additional fees are required to use the product; Some are to induce consumers to recharge a large amount of prepayment; some are to obtain personal information of consumers, and then push various advertisements or sell for profit; some are hidden Trojan programs, once consumers click on the link or scan the code, they will face larger assets. security risks, etc.

　　For example, on January 27, 2021, the Wuxing Street Branch of the Consumer Rights Protection Committee of Ziliujing District, Zigong City, Sichuan Province received a complaint from Ms. Yuan, a consumer, saying that she was shopping in a shopping plaza on January 27, 2021 and saw a business While giving out free gifts and publicizing the free learning machine, Ms. Yuan thought that the children at home could use it for learning, so she asked the merchant about the situation. The merchant always said that there was no need to pay, so Ms. Yuan received one, but after receiving it, the merchant However, she was asked to recharge the 2499 yuan learning card to use it, so Ms. Yuan had to pay 2499 yuan to the merchant.

Afterwards, consumers felt that the merchants were inducing consumption, so they complained.

After investigation, the merchants did not inform consumers that they need to recharge and pay for the learning machine to learn normally.

After mediation, the merchant refunded the consumer the full amount of 2,499 yuan.

The China Consumers Association reminds:

consumers should be alert to the ultra-low price or even free promotions of merchants, carefully identify the authenticity of the promotion, and especially understand whether other conditions are attached.

For those involving installment payments, you should fully understand the relevant rules and measure your own repayment ability.

The second is to recharge rationally. For those who induce consumers to recharge in the form of "recharge as much as possible" and "high cashback", it is necessary to consider comprehensively the reputation of the merchant, the consumer's own economic capacity and consumption needs, and it is recommended not to recharge at one time. larger amount.

Third, we must protect the safety of personal information and personal property, and do not fill in personal information such as mobile phone numbers and addresses at will; do not randomly click on unknown links or scan QR codes at will.

Stay away from "unreasonable low-cost travel", beware that "youyouyou" becomes "buy, buy, buy"

　　In recent years, forced shopping, product quality disputes, and insults to consumers caused by "unreasonably low-priced tours" have occurred from time to time, which have seriously damaged the rights and interests of consumers, damaged the image of tourist attractions, and affected the healthy development of the tourism industry.

　　"Unreasonably low-priced tours" are often packaged with gimmicks such as "group purchase price", "zero group fee", "free tour" and "tourism subsidies", but in reality there are hidden "traps" that harm the interests of tourists, such as in the itinerary, traffic Tools, catering and accommodation are greatly discounted, and various shopping links are arranged during the trip, or the most exciting and paid attractions are excluded from the low-priced group fee when signing the contract.

These behaviors seriously affect the travel experience of consumers and are prone to consumer disputes.

　　For example, on April 22, 2021, the Tourism Quality Supervision Institute of the Ministry of Culture and Tourism released ten typical cases of complaints about "unreasonably low-cost travel".

One of them is the case of "zero group fee" tour groups profiting from shopping.

Tourist Wang complained that he signed up for a five-day shopping tour in Yixing at a travel agency in Nanjing, and the tour fee was 0 yuan.

In addition to the agreed itinerary, the tour guide increased the number of shopping without authorization. Wang spent a total of 500 yuan, and the quality and price of the purchased goods were seriously inconsistent.

After mediation by the Culture and Tourism Bureau of Gulou District, Nanjing, the travel agency agreed to go through the return procedures for tourists and advance the return payment of 500 yuan.

The illegal acts of the travel agency shall be filed separately for investigation and punishment.

The China Consumers Association reminds:

When consumers choose travel products, they should abandon the psychology of greed for cheap, not simply price-oriented, but pay more attention to the reputation of travel agencies and the quality of travel products, and also consider their own physical conditions and tolerance. And sign a travel contract with the travel agency, read the contract terms in detail, and understand the travel itinerary and the responsibilities of both parties for breach of contract.

If you find that the contract of the travel agency is unreasonable, you must negotiate with the travel agency in advance to solve it, and you must not sign blindly.

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