中消协发布春节消费警示:谨防四大“低价套路”,甄别虚假促销和诈骗

  央广网北京1月20日消息(记者 牛谷月)1月20日,中国消费者协会针对春节期间的消费问题发布警示,提醒消费者谨防低价套路,加强防范。

  中消协表示,随着2022年春节的日益临近,商场、超市、旅行社、电商平台等经营者纷纷推出优惠活动,其中,最直观、最普遍的活动方式就是降价促销。但低价并不等于实惠,一些不法经营者可能借低价之机,销售假冒伪劣产品,甚至欺骗消费者。对此,中消协整理了近年来消费者反映比较突出的几种“低价套路”,希望广大消费者加强防范,防止“中招”。

低价“问题”食品安全风险高、营养价值低

  中消协曾于2018-2020年连续3年开展了农村集贸市场调查体验活动,发现在售的食品中混杂着一些“山寨”食品和“三无”食品,由于这些“问题”食品大多使用不明原料,生产过程也不规范,食品安全难以保障。但因价格低廉,若消费者只关注价格就很容易“中招”。

  近日,还有媒体公开揭露了低价水饺、低价肉丸的原料来源及“生存之道”,通过走访多家冻品批发市场、大型商超,并深入食品生产一线,发现个别速冻食品企业为降低成本,在销售的猪肉水饺中添加鸡肉,肉丸产品中添加鸡脖泥、鸡架泥等行为,且并未在包装上注明。

  专家表示,使用鸡脖泥、鸡架泥等骨泥代替原有肉类的行为,本质是掺假和以次充好,会降低产品的营养品质和感官品质。

  中消协提示,消费者挑选年货美食,在考虑价格的同时,更要重视安全和品质。要检查商家是否具有《食品经营许可证》和《营业执照》等经营资质,建议到证照齐全的正规商家处购买食品。其次,关注食品的标签信息,特别是商标、名称、生产日期、保质期、产品执行标准、食品生产许可证号、配料表和营养成分表等,了解产品基本情况,防范“山寨”食品、“三无”食品及过期食品,降低食品安全风险。

社区团购“薅羊毛”,小心买到假货和劣质产品

  Community group buying is a consumer goods group buying activity based on e-commerce platforms, communities and other tools.

Consumers can buy products at lower prices in the form of grouping.

According to the China Consumers Association, community group buying has successfully attracted a large number of community consumers to "follow the group" by virtue of its "price far lower than the market average".

However, behind the "glamour" of community group purchases, there are also many problems, such as poor product quality, false promotions, dumping at low prices, and non-refundable deposit for return. Among them, the problem of low price and low quality is the most prominent.

  The China Consumers Association reminds that when consumers make community group purchases, they should carefully screen and check the qualifications of merchants, understand the reputation and after-sales service of the merchants, and carefully choose WeChat group purchase groups of WeChat merchants, social platforms and personal organizations.

Second, carefully check the supply channels and supplier qualifications, and check the product quality in time when receiving the goods, such as whether the meat and poultry products have been inspected and quarantined, whether agricultural and sideline products have been tested, whether they meet the national food safety standards, and whether there is a product certificate.

The third is to consume rationally according to your own needs, not to blindly hoard goods with a limited time, resist the temptation of low prices, and avoid excessive hoarding and waste.

Fourth, it is necessary to retain consumer vouchers such as invoices, electronic orders, payment pages, chat records with the "group leader" of the group buying platform, product promotions and service commitments, and other information, and actively protect rights when their legitimate rights and interests are infringed.

Ultra-low-price promotions hide "fat tricks", making profits fake and profits real

  The China Consumers Association reminds that some low-price promotions with apparently unreasonable prices seem to benefit consumers. Using "free", "0 yuan purchase", "seckill", "free as much as you charge" as bait, in fact, it is to induce consumers to "take the bait" .

Some are substandard products of particularly poor quality or have shrunk in service quality; some are free gifts, but additional fees are required to use the product; Some are to induce consumers to recharge a large amount of prepayment; some are to obtain personal information of consumers, and then push various advertisements or sell for profit; some are hidden Trojan programs, once consumers click on the link or scan the code, they will face larger assets. security risks, etc.

  中消协提示,消费者一要警惕商家的超低价甚至免费促销行为,仔细辨别促销的真伪,特别要了解是否附带其他条件等。对于涉及分期付款的,要全面了解相关规则,并衡量自身的偿还能力。二要理性充值,对于“充多少送多少”“高额返现”等形式诱导消费者充值的,要结合商家的信誉度、消费者自身经济能力和消费需求等综合考虑,建议不要一次性充值较大金额。三要保护好个人信息和个人财产安全,不随意填写手机号、地址等个人信息;不随意点击不明链接、不随意扫描二维码。

远离“不合理低价游”,当心“游游游”变成“买买买”

  近年来,“不合理低价游”引发的强迫购物、产品质量纠纷、侮辱消费者等问题时有发生,严重损害消费者权益,损害旅游景区形象,影响旅游行业的健康发展。“不合理低价游”往往打着“团购价”“零团费”“免费游”“旅游补贴”等噱头进行包装,实际却暗藏着损害游客利益的“陷阱”,如在行程路线、交通工具、餐饮住宿等方面大打折扣,并在旅途中安排各种购物环节,或是在签订合同时将最精彩、需要付费的景点排除在低价团费之外变相加价。这些行为严重影响消费者的出行体验,容易产生消费纠纷。

  中消协提示,消费者在选择旅游产品时,应抛却贪图便宜的心理,不能单纯以价格为导向,要多关注旅行社的口碑以及旅游产品的品质,同时考虑自身身体状况和承受能力等因素,并与旅行社签订旅游合同,详细阅读合同条款,了解旅游行程安排及双方的违约责任。若发现旅行社的合同存在不合理之处,一定要提前与旅行社协商解决,切不可盲目签约。

  中消协提醒广大消费者,要理性看待商家的打折促销行为,擦亮双眼,甄别所谓的“低价”是“真实惠”还是“设套路”,尤其要注意防范不法商家的超低价陷阱,精明消费,畅享实惠。