China News Service, Beijing, January 16 (Reporter Zhou Yin) China National Railway Group Co., Ltd. (hereinafter referred to as China National Railway Group) disclosed on the 16th that the 2022 Spring Festival Transport will officially start on January 17 and end on February 25. 40 days in total.

This year, more than 10.5 million guest seats can be provided every day during the Spring Festival, an increase of more than 10% compared with 2019.

  The China Railway Group emphasized that this year's Spring Festival travel will follow the principle of "arrangement according to needs, emergency preparedness, precise matching, and echelon delivery", and according to changes in passenger flow and ticket pre-sale situation, more accurate implementation of "one map a day", dynamic arrangements for capacity delivery and delivery. Passenger cars are running to fully meet the dual needs of passenger travel and epidemic prevention and control.

If an epidemic occurs in some areas, the transportation organization will be quickly adjusted, and passenger trains in epidemic-related areas will be stopped and reduced to reduce the flow of people.

  According to the person in charge of the Passenger Transport Department of China National Railway Group, although there is great uncertainty in passenger travel due to the impact of the epidemic and the guidance of local prevention and control policies, judging from the current Spring Festival ticket pre-sale situation, the number of students and migrant workers during the 2022 Spring Festival Transport will be Basic travel needs such as family visits, family visits, etc. will still maintain a certain scale, and the railway sector is facing the dual tests and pressures of ensuring travel and preventing and controlling the epidemic.

The railway department will take effective measures to ensure the safety and order of the railway Spring Festival transportation and the safe and healthy travel of passengers.

  This year, the railway department has also launched ten convenient service measures, including: increasing the number of self-service equipment in stations, optimizing the layout of self-service equipment, guiding passengers to use self-service services, and adding green channels for entering stations; recommending the use of Internet ordering, train WeChat ordering, and food delivery to the carriage seat.

By vigorously promoting contactless self-service, we can minimize the risk of cross-infection and create a healthy travel environment.

  The service hours for ticketing and ticket change on the 12306 website (including the mobile client) have been extended, and the time for passengers to purchase tickets or change tickets will be extended from 5:00 to 23:30 every day to 5:00 to 1:00 the next morning. (Except every Tuesday); the deadline for standby ticket purchase has been adjusted from 6 hours before driving to 2 hours at the latest. Passengers can also go through the standby ticket purchase business 2 hours before driving. The ticket change business can be completed on the self-service ticket vending machine; the service function of the 12306 website has been optimized and upgraded again, and passengers can apply for a 24-hour refund through the 12306 website (including the mobile client).

  Continue to implement the differentiated fare preferential strategy, namely: preferential trains cover forward and reverse, EMU and normal speed, Tuding and Linke, EMU trains continue to offer a minimum 5.5% discount on fares, and ordinary speed passenger trains implement a minimum 2% discount. discount.

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