January 1, 2022 will mean much more than a calendar change, since passing the month - and the year - will mean that new regulations will come into force.
Among them, the modification of the General Law for the Defense of Consumers and Users, which aims to increase the sustainability and repairability of items such as electronic products, which as of this Saturday will go from having a two-year guarantee to increasing the term until three.
That is to say, the difference between acquiring, for example, an appliance today and doing it next Tuesday is that the warranty for the first would expire on December 20, 2023, while that of the second would not do so
until January 4, 2025
.
In addition to the additional year of warranty, the law also doubles the period of time during which manufacturers are obliged to
guarantee the existence of parts and "adequate technical service"
to repair products.
Nor can the price of spare parts be increased by applying them to repairs.
Thus, if until now they had to have these materials during the five years after the date they stopped being manufactured, now they must provide them up to 10 years later.
Thus, even if one of these products were purchased the same day it was discontinued, it could theoretically be fixed for up to a decade later.
On the other hand, the burden of proof will be modified -the period during which the consumer does not have to demonstrate the lack of conformity of the product-, which goes from the six months that it has today to
two years
from the 1st of January.
Therefore, if the good does not conform to its description or expected quality, or if it does not fulfill its functions as would be expected from a product of its characteristics, the buyer may replace it - he may choose between a repair or a replacement at no additional cost. - during the two years after the purchase.
According to the criteria of The Trust Project
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