Major banks are stepping up to strengthen their internal human resources development in order to respond to DX = digital transformation.
Our aim is to support DX initiatives carried out by our business partners and to lead to the development of new services.
Of these, Sumitomo Mitsui Financial Group has introduced an online training program called the "Digital Transformation Program" for approximately 50,000 employees of the group.
We have prepared more than 30 videos to learn about the concept of DX and changes in customer needs, and from the start of March to the end of last month, about 20,000 people have completed the course.
In addition, we provide learning opportunities by combining various means, such as a program in which the system staff introduces examples of customer's DX conversion support through in-house broadcasting, and learning using smartphone apps.
Sumitomo Mitsui Financial Group, Deputy General Manager of System Planning Department Fusho, said, "We would like to take a new step, such as being able to support customers with digital transformation and creating new products using digital technology." I am.
Among the major banks, Bank of Tokyo-Mitsubishi UFJ has also introduced online training for about 30,000 employees and has a training system to learn advanced specialized skills, and the competition for digital human resources is intensifying. , There are a series of movements to develop human resources within the company.Keywords: