As we reach the end of the year, reservations for year-end parties and other events are increasing at restaurants, but there is no end to the "unauthorized cancellation".

As the business continues to be severe due to the corona, services are expanding to reduce store losses due to such unauthorized cancellations.

"GourNavi," which operates a restaurant reservation site, started a service last month to cover part of the loss for restaurants that have been canceled without permission.



For restaurants that have paid a specific posting fee and are registered on the reservation site, if a reservation for 4 or more people in a group is canceled without permission, a maximum of 4000 yen will be paid to the store per customer.



Mr. Tomoji Arita, the person in charge, said, "This is a loss that occurs through our site, and we want to reduce the anxiety of restaurants through our service."



In addition, on the restaurant reservation site that KDDI started operating from this time, customers first select a course such as cooking, pay the price in advance, and then specify the desired date and time.



▽ Customers can eat the food at a cheaper price than usual, while ▽ The store can receive the price reliably, so the loss due to unauthorized cancellation can be suppressed.



While expectations are high for reservations such as the year-end party of the year, among restaurants, in addition to the rise in purchase prices, the burden of canceling without permission is also a burden on management, and the sales of restaurants that continue to be severe due to corona damage are increasing. The services that support it are expanding.