There was a problem that it became difficult to use services such as payment for about 2 hours on the evening of the 3rd with "d payment" of smartphone payment provided by NTT DoCoMo.
The company attributed this to the concentration of access after delivering false notifications to users.
According to NTT DoCoMo, a notification stating "It's a test" was erroneously delivered to users of the "d-payment" app around 5 pm on the 3rd.
After that, services such as "d-payment" smartphone payments became difficult to use, and it was resolved before 7:00 pm, about two hours later.
The company thinks that the cause of the trouble is that many users tried to open the application and the access was concentrated in order to check the contents of the notification, and we are investigating in detail the background of the misdelivery of the notification and the extent of the impact. ..
The number of d-payment users is close to 40 million, and in addition to smartphone payments, we also offer services such as ordering food from restaurants and taking out.
NTT DoCoMo just had a large-scale communication failure that affected a total of 12.9 million people in October, and the company commented, "We deeply apologize for the inconvenience caused to our customers."