Sometimes it is enough to receive a well presented flyer in your mailbox to decide to realize a renovation project long neglected.

Except that if you choose a construction company so randomly, you run the risk of being disappointed.

To avoid this situation, the National Consumer Institute reminds you of the checks to be carried out before signing a contract with a professional.

Find reliable references

In addition to the often substantial sums involved, inconvenience can arise when work is poorly carried out.

Certain financial aids also require compliance with specific standards.

Ensuring that the envisaged company is recognized for its seriousness is therefore not a luxury.

The first instinct to have is to do a little investigation.

A search on the Internet will make it possible to find out in a few clicks how long the company has existed and whether it is established.

It is also an opportunity to read customer reviews on old construction sites.

Even more, check that the company is well referenced.

For example, a craftsman must be registered in the Trade Register, accessible via the Chamber of Trades.

The 1001signes.qualiteconstruction.com site provides information on the different qualification systems that exist in the building industry.

It's up to you to check which acronym the professional bears.

An additional guarantee of quality.

Establish professional contact

It is always interesting to visit the premises of a craftsman.

This allows you to get a more precise idea of ​​your way of working.

Also, don't hesitate to ask as many questions as possible.

All professionals must listen to their clients and advise them.

Once the type of site has been agreed, the company will offer you a work estimate.

This is not a document to be taken lightly, as the craftsman will have to stick to it if you accept it.

Before signing it, make sure that the identity of the company mentioned corresponds to the one it gave you.

The materials used and the details of the site must also be specified, as well as the estimated completion time.

On the price side, a quote must show the overall cost excluding taxes and all taxes included, as well as the price of labor.

Request an insurance certificate

The presentation of the estimate must be accompanied by the mention of the insurance cover of the professional, and more precisely of the ten-year guarantee. The latter protects the customer against any defect or construction damage which could affect the solidity of the structure and the inseparable equipment or which would make it uninhabitable or unfit for the use for which it is intended. In short: it is an insurance against all the serious problems which can occur in the ten years following the work.

Faced with the challenges, exercise your right to require a decennial insurance certificate to verify that it covers the activity for which the company must intervene with you and its period of validity.

Only then will you be able to engage more serenely in your site.

The law also requires the owner to take out damage-to-work insurance himself for any work relating to the structural work or likely to affect the solidity of the dwelling (floors, ceilings, load-bearing walls, framework, etc.).

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