China News Service, Lanzhou, November 22 (Yang Na Gaozhan) On the evening of the 21st, the mobile communication network of China Telecom's Gansu branch failed, and mobile phone users in many places in Gansu experienced no signal or 2G network conditions.
In the Internet age, people's lives have suffered many inconveniences, such as the inability to make mobile payments and provide health codes. However, there are also many mutual assistances that warm each other's "dilemma."
During dinner on the 21st, Wang Wei, the owner of a fried noodle shop in Xifeng District, Qingyang City, Gansu Province, proposed a method of credit, which solved the problem that several customers could not pay due to the interruption of the mobile phone network.
"When anyone encounters difficulties, please help if you can." Wang Wei said in an interview with a reporter from Chinanews.com on the 22nd. That evening, when several customers in the store checked out after a meal, the mobile phone signal still failed to return to normal. , Wang Wei proposed "give me again next time."
Later, when faced with customers who encountered the same problem, Wang Weijun said that he could check out next time.
"It's all repeat customers. I believe everyone will come to checkout. It doesn't matter if you forget it. Just treat everyone to eat bowl of noodles." Difficult to complete payment and many other things.
Lanzhou citizen Zhang Qiang encountered "people on the road" due to the interruption of the mobile phone network. When he could not pay by taxi, he finally used the personal hotspot function of the driver's mobile phone to connect to the Internet and paid for it.
Some Weibo netizens stated on Weibo that the shared motorcycle could not be returned by scanning the code due to a mobile phone network failure. In the end, the vehicle was returned by connecting to the hotspot function of the mobile phone with the help of well-intentioned people.
Due to cell phone signal and network interruption, Lanzhou citizens who needed to provide a health code to enter and leave the community during the epidemic prevention and control period also encountered many inconveniences.
The reporter combed and found that although some netizens expressed dissatisfaction on the Internet, many netizens also expressed understanding and said: "Thanks for your hard work, hurry up and recover."
The network failure lasted about 7 and a half hours.
At 2:30 on the 22nd, China Telecom's Gansu branch issued an announcement on its official Weibo that at 18:20 on the 21st, due to equipment failure, the normal communication of some mobile phone customers of Gansu Telecom was affected, and it was fully restored at 1:50 on the 22nd.
The company reminded that if some customers still cannot use it normally, they can resume use by turning on and off the flight mode or restarting the phone.
The company apologized for the inconvenience caused by this failure and thanked customers for their understanding and tolerance.
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