Our reporter Zhao Yuhan
From remote office, online meetings, online check-in, to weekly report distribution, meeting minutes, internal communication... According to the 48th "Statistical Report on China's Internet Development Status" released by China Internet Network Information Center, as of June this year, China Online The number of office users reached 381 million, an increase of 35.06 million from December last year, accounting for 37.7% of the total netizens.
As the epidemic has pushed online office out of the circle, the exploration of online office is gradually entering the "deep water zone."
Small documents get through all departments
The superior writes a weekly report to the subordinate every week, and creates a platform for employees to speak and ask questions at any time... At the "2021 Fall Feishu Future Unlimited Conference" held the day before yesterday, I got APP CEO Tubuhua (alias) to share the company's use of online office A case in which software achieves enterprise efficiency and transparency.
All these ideas originated from an experiment conducted by Professor Pentland at the Massachusetts Institute of Technology.
More than 3,000 customers of the same job type and position in the Bank of America Customer Service Center wore sensors. By recording and analyzing the interaction patterns of different teams, the experimental team came to a conclusion: If the organization can improve informal communication outside of work as much as possible ——The frequency of "nonsense" as the saying goes, can improve team performance.
Based on the experimental results, online office software provides tools for realizing this vision.
Don't spend any introduction, compared with the system in many companies where subordinates write weekly reports to their superiors, the company does the opposite, letting superiors write weekly reports to their subordinates.
At this time, online office software not only provides weekly report templates, but also has functions such as company-wide openness, allowing subordinates and departments to connect, so that lower-level employees have a "sense of control" over the leader, so that they can be more motivated.
In the online office software, there is also a small document function of "Just Ask Anything".
Anyone in the company who encounters any problems at work can go to this document @一个responsible colleague to answer.
If you don’t know who you are in the circle, just @总经办members to help guide the problem, the problem must be answered within 24 hours.
"Such a simple small document solves the big problem of the company's horizontal communication." Tuobuhua said frankly.
Contract can be signed in APP
Obtained two cases from the company, and outlined the tip of the iceberg where online office software has entered the "deep water zone".
Compared with most people's impressions of online check-in, video conferencing, and employee positioning, online office is using more and more innovative functions to help companies improve management efficiency and service long-term development.
Feishu, born out of Bytedance’s internal online office software, has started to work outwards after the epidemic, and has now become one of the six major business sectors of Bytedance and Douyin in parallel.
At the Feishu Future Unlimited Conference, it released version 5.0, which includes a comprehensive upgrade of the brand logo, visual experience, and new products such as personnel, contracts, and approvals.
How can these new products further expand online office imagination?
The problem of "face acquaintance and unfamiliar" talent identification and selection troubles managers all the time.
Feishu Personnel helps companies collect all the information related to "people". The superiors can understand the performance, education background, work experience and other information of employees, so that outstanding employees can be found more easily in the company.
It is understood that ByteDance generates 120,000 approvals every day. After the application of Fei Shuo approval, the average approval time of ByteDance has dropped from 44 hours to 21 hours by optimizing the approval of "second approval rate" and other issues.
Although the specific number of customers has not yet been disclosed, Feishu CEO Xie Xin said that Feishu’s customer number has increased significantly since the beginning of this year, and the industry has also expanded, including new energy vehicles such as Weilai, Ideal, and Xiaopeng; and new consumer products. Yuanqi Forest, Wenheyou; Sunac China, CIFI Group in real estate; Wanda Film and Television Group in the field of cultural media, and APP; Anker Innovation and Horizon in the field of advanced manufacturing.
Online office accelerates penetration
Because of the continuous expansion of imagination, online office has continuously achieved user growth after the explosion of home office.
Data from the "2021 China Mobile Internet Autumn Report" recently released by data research company QuestMobile shows that with the continuous improvement of product maturity, the number of users of online office apps has increased significantly since the beginning of this year, and the number of monthly active users of office business apps has returned to 6 100 million.
In the post-epidemic era, after returning from "must option" to "optional", the popularity of online office has not faded as quickly as some people expected. Instead, with the continuous improvement of office interaction and communication efficiency, users can gradually develop The habit of working online.
If the epidemic has opened a door to online office for many companies and users, then the continuous optimization of subsequent online office is retaining these users.
In the context of the normalization of the epidemic, remote communication and online meetings have almost become a rigid demand, and more and more people have become accustomed to online communication.
Under such changes, in addition to up-and-coming stars such as Feishu, Ali's DingTalk, Tencent's WeChat, and Tencent Conference, which entered the game earlier, are constantly improving their functions and achieving user growth.
On October 13, DingTalk announced that the number of its users, including companies, schools, and other organizations, had exceeded 19 million; on November 3, the Tencent Conference announced that its number of users was close to 200 million. In the past year, the number of users participating in the conference More than 4 billion.