On the 29th, Mizuho Financial Group, which received business improvement orders due to a series of system failures, submitted a business improvement plan to the Financial Services Agency that included a review of the system repair policy.
Since February, Mizuho Bank has suffered a series of system failures such as being unable to make transactions at ATMs and counters, and on the 22nd of last month, the Financial Services Agency issued a business improvement order to Mizuho Financial Group and Mizuho Bank with an emphasis on preventing recurrence. Did.
In response to this, Mizuho submitted a business improvement plan to the Financial Services Agency on the 29th, which included a review of the system repair policy.
In the past system failures, when the transaction data was processed intensively, a trouble occurred and the user was affected, so stable operation without imposing a load on the system was given top priority. We are going to review the system.
In addition, when planning system updates and refurbishments, internal standards will be tightened, such as making it possible to judge the necessity across departments.
The Financial Services Agency is still continuing inspections on the Mizuho side in order to investigate the root cause of a series of system failures, and if necessary, it will consider further administrative sanctions and request clarification of management responsibilities.