The city's "intelligence" unblocks its main arteries
——Investigation on Innovative City Management of Tianjin Big Data Management Center
Our reporter Wu Ziran
Focusing on good city governance, the Tianjin Big Data Management Center was officially launched at the end of 2019, and is responsible for Tianjin's informatization construction, operation and maintenance, and data resource management.
In the past two years, through the establishment and operation and maintenance of multiple intelligent service and management platforms to break through the barriers between different data, big data has been effectively integrated here to meet the needs of the masses more accurately and efficiently. , Supervision and supervision, etc. are playing an increasing role.
This series of attempts has brought about tremendous changes in Tianjin's urban "intelligence".
"There is one more stop to the Cultural Center. We elderly people can take the bus for free, which is really good." On the 641 bus, several elderly people chatted lively.
In order to make the “exclusive benefits” of the bus respecting the elderly card truly benefit the elderly, the Tianjin Municipal Transportation Commission shared the data and information of the Municipal Health Commission and the Civil Affairs Bureau applied for by the Tianjin Information Resources Unified Sharing Exchange Platform to the City One Card Company. , Using big data to do "identity verification" for the senior citizen card.
As of the end of September this year, Tianjin has issued 2.75 million public transport elderly cards, of which 800,000 invalid elderly cards have been cancelled through big data, effectively avoiding the fraudulent use of elderly cards and more rational allocation of public resources.
In Tianjin, there are still many such examples. The data is lively, the service is accurate, and the people are happy.
As Wang Yun, director of the Network Information Office of the Tianjin Municipal Party Committee and director of the Municipal Big Data Management Center, said: "Big data is an emerging field. We want to break the ice, turn a pot of water into a pool of water, and then turn a pool of water into a sea. "Through management innovation, big data has become the "main artery" of Tianjin's high-quality development.
How did Tianjin develop and use big data?
What does big data bring to Tianjin?
The reporter started the visit with these questions.
Let citizens feel the service temperature
Since its establishment, Tianjin Big Data Management Center has built and operated multiple intelligent service and management platforms based on big data and other information technologies.
It provides a basic and supportive guarantee for the construction of digital Tianjin, and brings more convenient services to the citizens.
Xie Donghai, an 85-year-old man living alone with coronary heart disease, lives in Heyi Garden Community, Xigu Street, Hongqiao District, Tianjin.
He is one of the first batch of pilot users of the Tianjin "Yinfa" intelligent service platform built by the Tianjin Municipal Party Committee Network Information Office and the Municipal Big Data Management Center.
The intelligent service platform installed SOS one-button alarm and infrared detector in Xie Donghai's home, and was equipped with sensing devices such as a smart blood pressure meter and a smart bracelet.
Every day his blood pressure data measured on the smart blood pressure meter will be sent back to the smart service platform in real time.
At the beginning of June this year, the intelligent service platform detected abnormal blood pressure data of Xie Donghai, and the intelligent robot customer service called to remind him to seek medical attention.
After the examination, the doctor said to the old man: "Fortunately, I have seen a doctor in time. It is currently a mild cerebral infarction, and my life will be in danger if I delay it later." Uncle Xie sighed, "This phone call actually saved my life!"
Zhang Ting, deputy director of Heyi Garden Community, said: “There are many elderly people living alone in our community. After installing infrared detectors in the elderly’s homes, they can achieve senseless care.” Since the pilot promotion of the intelligent service platform in Tianjin at the end of 2020, it has been caring. There are nearly 18,000 elderly households.
Ma Ruiying, an employee of China Railway Beijing Bureau Group Co., Ltd., has been living in Hebei Province since his retirement.
In the past, she had to pass the "Tianjin Human Resources and Social Insurance" APP face recognition to verify the eligibility for receiving benefits. This year through data sharing, the Tianjin Social Security Center took the initiative to confirm the eligibility for receiving benefits for Ma Ruiying.
“Tianjin Social Security Center has obtained 15 shared data including minimum living security certificate information and information on retired persons with disabilities from state-owned enterprises. In 2020, it will actively connect with the Tianjin Big Data Management Center and realize batch comparison and verification with the national'health code' data. Through these 16 multi-dimensional big data analysis, the qualifications of the retired employees living in Tianjin and other provinces have been effectively confirmed." said Liu Yanxin, director of the Pension Insurance Payment Division of Tianjin Social Security Center.
As of August this year, 2.98 million of Tianjin's 3.17 million people who should be certified have confirmed their eligibility to receive benefits through shared data comparisons, realizing accurate payment of benefits.
In order to allow the masses to do things "zero errands", the Tianjin Municipal Party Committee’s Cyberspace Administration and the Municipal Big Data Management Center have comprehensively promoted the construction of the "Tianxin Office" mobile terminal for government services.
Since its launch in December 2019, the "One Net Office" government services have been continuously optimized and upgraded.
At present, 3 access channels of "Jinxinban" APP, Alipay and WeChat applet can be logged in, with a total of 13.6 million registered users and more than 300 million visits.
"Jinxin Office" has realized more than 2,000 municipal service "fingertip offices" including administrative licensing, public services, and convenience services.
"Jinzhitong" is a four-level integrated social governance information platform built by the Tianjin Municipal Party Committee Cyberspace Administration and the Municipal Big Data Management Center.
Since its full application on September 20, 2019, "Jinzhitong" has been fully applied in 275 neighborhood-level "war zones", 5841 village-level "war zones", and 22,301 grassroots general practice grids. Tianjin City There are more than 35,000 full-time (part-time) grid members, and more than 7,600 various types of staff including commanders at all levels and incident handling personnel.
"Jinzhitong" not only keeps track of every bit of community governance work, but the function of "problem reporting" also allows the neighborhood communities to accurately reach the end of life of residents.
"Blow the whistle" online and "check in" offline.
Zengguang Road blocked the traffic due to the random stacking of decoration materials on both sides of the road. After the street "blows the whistle", the Wang Chuanchang Brigade, Traffic Police Detachment, Hebei District, urged the businesses to clean up in only one day; there were no street lights on the Zhongguang Road, which caused inconvenience to residents' night travel , Through the "whistle blowing" function to quickly solve...As of now, through the "problem reporting" function, more than 9 million social governance incidents have been handled.
"Only by solving every small matter, can residents experience a sense of happiness and security." Zhang Zhen, Party Secretary of the Longda Xinyuan Community, Jiangdu Road Street, Hebei District, said with deep feeling.
Share development enthusiasm with enterprises
When the reporter came to Xinbadali in Hexi District, Tianjin, a striking brand came into view-Tianjin Digital Economy Industry Innovation Center.
The innovation center is composed of three parts: a garden, a first floor, and a street.
In May 2019, at the 3rd World Intelligence Conference held in Tianjin, the Tianjin Digital Economy Industry Innovation Center (Netcom Building) jointly established by the Tianjin Municipal Party Committee Cyberspace Administration, Hexi District Government and China Metallurgical Property Group officially started construction .
After that, it was put into operation in just 5 months.
As an important carrier for the development of digital economy in Tianjin, the innovation center has developed into an important area for undertaking Beijing's non-capital functions and promoting Tianjin's industrial transformation and upgrading and high-quality economic development.
Located on the 6th to 7th floors of the Netcom Building, Tianjin Jingdong Yunhai Cloud Computing Co., Ltd. signed a strategic cooperation framework agreement with the Tianjin Municipal Party Committee’s Cyberspace Administration Office in 2019 to further promote the innovation and development of Tianjin’s big data and cloud computing-related industries.
Wang Tingting, general manager of the Tianjin District of JD Technology Group Digital City Group, said: "With the help and support of the relevant policies and scene opening of the Tianjin Municipal Party Committee’s Cyberspace Administration and the Municipal Big Data Management Center, JD.com has fully participated in the Tianjin municipal and district-level smart cities. Construction provides a wealth of solutions and technical services in the fields of emergency management, smart elderly care, industrial digitization, and supply chain empowerment."
The Information Technology Independent Innovation Center (Xinchuang Center) in Tongchu Wangxin Building was launched on June 22, 2020.
At present, it has jointly established various internal and external adaptation environments and test scenarios including smart security inspection, smart parking, and Xinchuang solutions with a number of Xinchuang enterprises.
Xinchuang Center jointly settled companies is providing relevant products, technology, experience, training, talents and other comprehensive services in these fields for relevant units in Tianjin and even across the country.
More and more companies of different business types are coming to the innovation center.
Up to now, 189 companies such as Beijing Aerospace Changfeng, JD Cloud, Beijing Dongfang Jinxin, Tianjin Trade Communication, and Shanghai Normal University have landed in the innovation center, of which 78 companies have moved in from outside Tianjin, and the cumulative operating income currently exceeds 2 billion. Yuan.
Industry management departments and industry associations such as the Cyberspace Administration of Hexi District Committee, Tianjin Big Data Association, etc. also settled in the building to provide one-stop services for enterprises.
To provide convenience for enterprises and help the development of the digital economy, Tianjin has not only “physical” actions, but also online “big meals”.
Since the outbreak of the new crown pneumonia, the "Jinxin Office" APP has successfully handled millions of items of various matters for enterprises, with an average daily business volume of more than 1,800.
The "Jinxin Office" APP has launched more than 1,000 municipal-level corporate affairs, promoting the extension of mobile government services to various commissions, bureaus and district-level departments.
Optimize the business start-up process, and realize the whole process of Tianjin's business start-up business online.
The clerk can quickly complete the business process by submitting materials online, swiping face authentication, item confirmation, and electronic signature.
Strengthen the online interpretation and publicity of measures to optimize the business environment by opening a news and information zone "Browse the Tianjin Reading Jincai".
Optimize the layout of the "Jinxin Office" APP, realize personalized "government + information" integration, and launch a new version of the "Jincetong" area. At present, more than 910 articles on Tianjin's enterprise-related policies and policy interpretation have been collected.
Help government affairs improve supervision accuracy
While collecting Tianjin government affairs data, Tianjin Big Data Management Center actively promotes the application of data resources, and promotes the construction of digital government and digital society with data empowerment and scenario traction.
Up to now, Tianjin's unified information resource sharing and exchange platform has been connected to 68 municipal departments, 16 districts and 5 public service agencies, sorting out nearly 10 billion pieces of data in more than 40,000 categories, and the number of data sharing applications has exceeded 210 billion.
Complete the docking with the national shared exchange platform and the national integrated online government service platform to meet the data resource service needs of cross-level, cross-regional, cross-system, cross-department, and cross-business.
Breaking down barriers, integrating data resources, turning "people running back and forth" into "departmental efforts", convenient services, accurate supervision, and improved efficiency are three things with one stone.
"Breaking the wall" of data helps precise supervision.
"Internet + supervision" is the successful application of data empowerment and scenario traction in urban management.
"Internet + supervision" is based on the characteristics of different fields or industries, using big data, artificial intelligence algorithms, etc., to develop a risk judgment index system to form a unified data intelligent forecast and early warning system.
Tianjin Big Data Management Center, in cooperation with relevant departments, has completed the construction of more than 30 risk models in 13 areas including transportation, social security, and ecological environment.
Illegal network operation vehicle supervision model is also one of them. It adopts the data sharing model of "enterprise operation and maintenance + government supervision + market-based platform", and makes full use of third parties such as online car-hailing companies, vehicles, driver licenses, and online car-hailing company operations. Platform data, combined with the basic vehicle information of the municipal public security department, adopts an overall data model analysis mechanism to automatically check the drivers and vehicles of Tianjin's online car-hailing, and analyze the time and location of unlicensed online car-hailing frequently to get off the car, forming a heat Picture, push early warning information to the "Internet + Supervision" APP of law enforcement officers for on-site inspections.
At present, the model has covered Tianjin’s “three stations and one” and other key areas, and combined with APP to provide relevant departments with informatization support for transportation law enforcement.
Data "breaking the wall" also helps to improve governance efficiency.
Data empowerment reduces the runaways of social security funds.
The Tianjin Social Security Center relies on relevant data such as the funeral cremation data of the civil affairs department and the death certificate information of the health and health department shared by the Tianjin Information Resource Unified Exchange Platform to promptly terminate the pension benefits for the confirmed dead, and prevent the phenomenon of false pensions. Occurred, as of August this year, the pension fund payment of more than 81.57 million yuan has been terminated in a timely manner.
Broaden career breadth for talents
What is the support behind the smooth operation of the various platforms of big data management?
Of course it is talent.
The reporter saw a solid support team behind the platform at the Tianjin Big Data Management Center.
Li Shicong, deputy director of the Data Security Department, is a doctoral student with a degree in information security from the Chinese Academy of Sciences. He has been engaged in network security work in national administrative institutions for 6 years.
He said that in the past two years, he has participated in many international conferences such as the World Internet Conference, and has undertaken a number of large-scale network security inspections.
Big data is the future development trend, so he chose this direction to start his own business.
Bai Yunfei, a staff member of the No. 1 R&D Operation and Maintenance Center, is a “returnee” who once worked in algorithm development in a company and is now a key member of the “Jinzhitong” construction group.
When the epidemic broke out, he and his colleagues gave up their vacations and quickly invested in the "digital anti-epidemic" frontline, and created the "Jinzhitong" epidemic report system, which was put into use on the tenth day of the first lunar month last year for cities, districts, streets, and communities. The information on the epidemic situation will quickly establish a connection channel.
He told reporters: "This work bears different responsibilities and has important social significance."
Talents are the supporting foundation for advancing career development, and it is also a key element.
The Tianjin Big Data Management Center regards the introduction, training and use of talents and the establishment of talent echelons as an important part of the consolidation and development of the center.
In 2019, the center openly recruited a number of department-level leadership positions from the public, aiming at the dual talents of "technology + management", and hired 5 department-level cadres, including high-end talents from overseas and national administrative institutions. Talents will be introduced within two years. More than 40 people, gradually expanding the size of the team.
In the Tianjin Big Data Management Center, behind the big data platforms such as "Jinxin Office", "Jinzhitong" and "Health Code", there are countless big data talents who dare to think and do things like them.
"Only by training broad shoulders can you achieve great results. We must create more platforms and opportunities for young cadres and professionals to exercise, and use'use' to promote the growth of talents. Only when talents grow can they promote career development and contribute big data to Tianjin's high-quality development. The power of the management center." Wang Yun said.
In order to encourage the talent team to give full play to their own initiative, the Tianjin Big Data Management Center formulated the "Implementation Opinions on Strengthening the Training and Training of Young Cadres" and the annual cadre training plan, and issued the "Tianjin Big Data Management Center Fault Tolerance Exemption, Liability Exemption, Clarification, Name Correction, Incentive Protection" Cadre Responsibility as the Implementation Measures of Innovative Competition," establish a fault-tolerant exemption mechanism.
Also formulated and promulgated are the system of cadres' heart-to-heart talks and the system of cadres' home visits.
The Tianjin Big Data Management Center was officially listed in December 2019. Through the efforts of the past two years, the level of Tianjin's big data "smart" city has reached a new level.
It has not only promoted the sharing of government data resources and the openness of public data resources, but also promoted the development of digital economy such as the big data industry, and also promoted the construction of digital Tianjin and a smart society, and embarked on the road of exploring party-managed data.