Tokyo Star Bank, a regional bank, has revealed that it has forgotten some active solicitations for life insurance, alleging that it violates the rules set by the bank regarding how to sell insurance products at stores. Did.
According to the announcement by the Tokyo Star Bank, it is suspected that the rules of the bank were violated by the method of selling life insurance with savings, called "one-time payment whole life insurance" in which the policyholder pays the premium in a lump sum.
When selling insurance products, this bank has rules such as explaining to customers that the contents of the products are not deposits, but when we investigated after receiving complaints from customers, these rules It means that we found several cases that were sold without being obeyed.
The Tokyo Star Bank reports to the Kanto Finance Bureau, conducts a detailed investigation within the bank, and says that it is refraining from actively soliciting one-time payment whole life insurance at stores.
Regarding the sale of insurance products at banks, the law requires detailed explanations to banks to prevent customers from mistakenly purchasing insurance products as deposits without understanding the risks.
The Financial Services Agency plans to investigate in detail whether there were any problems with the insurance sales of Tokyo Star Bank and its management system.