In many old residential buildings in Beijing, appointment reminders for barrier-free upstairs and downstairs services are posted. The relevant elderly care and disability agencies will send special vehicles and special stair climbers to provide services to solve the travel problems of some disabled people.
However, the price for a single trip up and downstairs is 150 yuan, which also puzzles some residents: Is the price a bit high?
What are the considerations behind this pricing?
The reporter learned from relevant agencies that people who hold a disability certificate can enjoy 3 free services, and the market price will be charged for those who exceed the number of times, and this price is formulated after integrating the cost of manpower and equipment.
Accessible service hotlines have been posted in many communities in Dongcheng, and people with disabilities in need can make appointments.
Hot discussion
Single trip up and down
The asking price is 150 yuan. Isn't that expensive?
Mr. Wang, who lives in Jiaodong Community, Dongcheng District, recently saw an "Accessibility Service Reminder" at the entrance of the unit building. The reminder had a wheelchair sign on it and a "Upstairs and Downstairs Service Hotline" attached.
Since the family lives in a 6-story slab building and there is no elevator, after seeing this service, Mr. Wang immediately consulted.
However, when he learned that the price for a single trip up and down was 150 yuan, Mr. Wang was really surprised.
"For me, the price is a bit expensive, I am afraid it is unacceptable."
The reporter learned that the accessibility appointment service for up and down floors was launched by the Dongcheng District Disabled Persons’ Federation and undertaken by an elderly care and disability service center. It serves the travel needs of the disabled. At present, appointment telephones are posted in the gates of many communities in Dongcheng.
For this accessibility service up and downstairs, the reporter initiated a vote on the "Beijing Minsheng" Weibo. Among them, some netizens said that the price of the accessibility service is 150 yuan for a single trip up and down. "; Some netizens said, "The price is not high, and the market price has to be determined by combining various costs."
Many netizens started hot discussions on this.
Among them, some netizens believe that the daily life of the elderly empty-nest elderly is very problematic, and this service can well solve their travel problems.
If there is a dedicated car service, the cost is still quite high, the price is not expensive.
Another netizen said that she had experienced a sudden illness in her family. Even if she called 120, the staff said that the patient could not be carried downstairs without an elevator. Thanks to the help of the neighbors, she even went down to the fifth floor with a sling.
"Otherwise, I don't know who to look for if I want to pay."
The netizen also said that once during the day, a few people were found to carry the old man downstairs, even on the second floor, the charge was 50 yuan per person, and a few hundred yuan at a time.
Therefore, the price of 150 yuan for this service is acceptable, and the most important thing is to be able to help.
Some netizens also said that this service is indeed very good, but the price is too expensive. They hope to provide more similar services and lower the price.
Respond to
Set the price based on the cost of manpower and equipment
The staff in charge of this accessibility service told reporters that on the one hand, they undertook the service of the Dongcheng District Disabled Persons’ Federation. This part of the service has related subsidies. People with visual and physical disabilities can enjoy 3 free services; On the other hand, for those who do not meet the conditions, exceed the number of services, or who want to enjoy services for a long time, they must be charged according to the market price.
The single price of 150 yuan is also charged at the lowest price by measuring various costs and taking into account the affordability of special groups.
According to reports, every time for going up and down services, a dedicated person, a dedicated car and a dedicated stair climbing machine are required.
Several of the large stair climbers were imported from Japan and Germany respectively. The cost is relatively high, but the performance is relatively stable, and the staff can operate them with one hand.
In order to cooperate with the transportation of the stair climber, a large barrier-free travel vehicle was specially ordered, which is longer and wider than ordinary vans, and is also more advanced in the city.
Due to the large vehicle type and the narrow roads in some communities, after a staff member goes upstairs to serve, it takes a long time to wait, and the car will be parked in place. Someone must watch the car and move the car, otherwise the road will be blocked. Death caused inconvenience to the residents, so a full-time driver was also provided.
"The staff often have to wait. Sometimes they have to wait for the elderly to clean up, sometimes there are traffic jams on the road, so they often leave the house after 6 o'clock in the morning."
Therefore, as long as the service is to provide up and downstairs services, you have to send a special car every time, and the round trip takes 20 to 30 kilometers. In addition, the labor cost of two people and the related cost of the stair climbing machine are priced at 150 yuan per trip.
However, if you use it many times and use it for a long time, there will be a certain discount.
Even so, the staff is still overwhelmed, and if you want service, you have to make an appointment in advance.
According to the relevant person in charge, according to his understanding, there are not many in Beijing that can provide this service.
Although the family conditions of residents in need are different and the price cannot satisfy everyone, many residents who have enjoyed the service say that it is really convenient in emergencies.
"Some residents said that in the past, four people were hired to help up and down the stairs for their family members. They charged 50 yuan each, and 200 yuan each time. During the holidays, they could not even find anyone and could only bid higher. Others said, Before I learned about this service, in order to lift myself up and down the stairs, my family members’ waists were exhausted.” The person in charge said that some people have also suggested adding people and cars, but as a business, various factors are combined. , The greater the spread, the greater the loss.
Due to limited service capacity, barrier-free services must first of all ensure the needs of the disabled.
The relevant person in charge said that an elderly person in a resident's family had to undergo dialysis three times a week and could not get off the building at all. He could only rent a hotel outside and could not return home.
After learning about this service, residents have to sign a long-term agreement with them, but they told residents that they cannot promise to pick up the elderly three times a week, because the service needs of eligible disabled people must first be met.
Because transportation resources are relatively limited, even if different orders are received, the staff will weigh the importance and make reasonable arrangements.
For example, if some people want to see a doctor, and some plan to travel, they will definitely give priority to the residents who see the doctor.
In this regard, Zhu Tao, an associate researcher of the Chinese Academy of Social Sciences, said that the government has adopted certain subsidies to attract social capital to the elderly and the disabled, but companies must consider their own costs. Even if it is non-profit, it cannot operate at a long-term loss.
Relevant parties can provide reasonable guidance for the cultivation of the consumer market, but for market behavior, buyers and sellers can choose according to their actual conditions to achieve a balance between supply and demand.
Our reporter Sun Yanan