China News Service, Beijing, September 28 (Reporter Du Yan) "How tall can children ride the subway for free?" "When is the first train?" "How do I take the subway with a guide dog?" September 28, in the Beijing-Hong Kong subway At the National Library Station of Line 4 and Line 16, 3 intelligent service robots in subway stations with a sense of science and technology formally "on their posts", providing passengers with intelligent services such as travel inquiries, on-site guidance, and operation prompts.
This artificial intelligence robot, incarnate as "Ajie", the little butler of Beijing-Hong Kong subway travel, has a lively and lovely appearance and has a rich knowledge base. It can realize human-machine communication through voice interaction and image expression. This is the first time that Beijing Rail Transit Intelligent robots are introduced into subway stations to provide passengers with multiple travel services to facilitate their travel.
It is reported that the second-generation uniform of the Beijing-Hong Kong Metro was officially launched on September 28. The appearance of the robot "Ajie" also incorporates elements of the new uniform, including the four-color bands and navy blue tones that symbolize the beliefs of the Beijing-Hong Kong Metro enterprise, and The new uniform met with passengers on the same day.
The robots are "superb" and provide passengers with multiple intelligent travel services.
The big screen on the chest of "Ajie" "hides" the smart assistant, which contains multiple intelligent service sections. Among them, the robot can lead passengers to the self-service ticket vending machine, elevator, entrance and exit of the station hall through the function of "Ajie Leading". , Transfer channels and other designated locations; the "Ajie Q&A" function can answer common questions during the travel process, such as ticket information, daily inquiries, and barrier-free travel; at the same time, passengers can use the "information query" function to understand The layout of the station, the block diagram outside the station, the train timetable, the road network route diagram, etc.
In addition, the "surrounding query" can also connect to the electronic map to query the information around the station in real time; the National Library Station is a three-line transfer station with the Capital Stadium, one of the Winter Olympics venues nearby. For this reason, "Ajie" has added " The "Winter Olympics website" section is for passengers to obtain information about the Winter Olympics.
On September 28, at the National Library Station of Beijing-Hong Kong Metro Line 4 and Line 16, three intelligent service robots at subway stations formally "started".
Photo courtesy of Beijing-Hong Kong Metro
According to reports, the robot can also display important operating information, epidemic prevention and control measures and service content of the Beijing-Hong Kong Metro through the "Passenger Publicity" section to help passengers travel on the subway.
The relevant person in charge of the Beijing-Hong Kong Metro said that the robot has become a good helper for station employees, helping to ensure the safety and smooth travel of passengers.
The National Library Station is surrounded by the National Library of China, Zizhuyuan Park, etc. There are about 35,000 people entering and leaving the station every day on weekdays. It coincides with the approach of the National Day holiday. The passenger flow of the station is expected to reach about 160,000. The robot "Ajie The addition of "can assist station staff to guide the flow of passengers, and enhance the efficiency and interest of passengers.
According to reports, during the off-peak period, the three robots will be located in the South and North Station Halls of the National Library Station of Line 4 and the East Station Hall of the National Library of Line 16. During the morning and evening peak passenger flow, “Ajie” will fix the “station” at the automatic ticket vending machine, transfer channel, etc., reminding passengers to queue in an orderly manner for security check, safe ride, and work together with the station staff. Passengers provide safer and more convenient travel services.
The person in charge said that in recent years, Beijing-Hong Kong Metro has actively introduced advanced technology and is committed to providing passengers with a better travel experience.
This year, the Beijing-Hong Kong Metro will continue to apply intelligent equipment to project management and operation services from the perspective of smart operation and maintenance and smart travel, such as the trial of smart inspection robots in substations and the pilot of the smart operation and maintenance system of Line 16 signal system; At the same time, with the opening of Line 17 at the end of the year, more artificial intelligence equipment will be used in engineering operation and maintenance and operational services.
In the future, we will continue to study more intelligent ways to improve project management, continuously optimize maintenance and repair strategies, and use technology to empower rail transit.
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