"Amal" .. a virtual character capable of processing and analyzing information and answering visitors' questions

Expo 2020 Dubai uses artificial intelligence to predict and manage crowd movement

  • The advanced technologies provided by the partners will contribute to providing an exceptional digital experience for visitors.

    From the source


Vice President of Cyber ​​Security and Adaptation at Expo 2020 Dubai, Eman Al-Awadi, revealed that the global event uses specialized software for simulation and information analysis, in order to predict, track and analyze crowd movement, and develop the necessary visualizations to manage it throughout the site, with the aim of providing a smooth and safe experience for visitors.

smart app

She said that "Expo 2020 Dubai" will provide, through smart applications, an exceptional and unforgettable experience for all visitors, partners and participating countries, and among these applications, a smartphone application helps the public to explore much of what Expo 2020 Dubai offers before and during the visit, including dates Events and their locations, interactive maps, directions and attractions, and trip planning to suit the visitor's interests.

She referred to the cooperation of "Expo 2020 Dubai" with "Accenture" and "Smart Dubai" to develop a virtual character to conduct conversations with the audience, using artificial intelligence, called "Amal", capable of processing and analyzing large amounts of information very quickly, and answering visitors' questions in both languages. Arabic and English accurately.

Intelligent parking

Al-Awadi touched on the smart parking system at Expo 2020 Dubai, which will help reduce the waiting time for visitors, allowing them to spend more time on their tours and explore more attractions.

She explained that the system enables visitors to book specific dates and make the most of their visits, by specifying the pavilion of their choice, and enabling them to visit it at a time that suits them, without the need to queue, pointing out that the system will be available in the three pavilions: Opportunities, Mobility and Sustainability, in addition to country pavilions.

She stated that Siemens, the global company, which is the first official partner in the field of digital infrastructure for "Expo 2020 Dubai", will connect and monitor 137 buildings, and control them completely through the central cloud management platform "Siemens Navigator", throughout the space of the global event site that It is 4.38 square kilometers.

The Vice President of Cyber ​​Security and Adaptation at Expo 2020 Dubai confirmed that the application of these smart technologies will be carried out throughout the three sub-theme areas of the global event (“opportunities”, “mobility” and “sustainability”), in the pavilions dedicated to the sub-themes, And most of the pavilions of the participating countries, in addition to the Dubai Exhibition Center.

Exceptional experience

Al-Awadi said that "Expo 2020 Dubai" is a global experience designed to bring people, communities and countries together to work together, provide solutions to the challenges facing us, and cooperate to harness the latest technologies, artificial intelligence and robots to serve humanity, with the power of artificial intelligence capable of transforming the site.

She added that Expo 2020 Dubai will be one of the most connected sites in the world, thanks to the partnerships it has established with the poles of the telecommunications industry and local and global technologies, supported by advanced fifth-generation networks, artificial intelligence, the Internet of Things, robotics and augmented reality, in cooperation with official technology partners: Siemens, Accenture, Cisco, Etisalat, SAP, and Terminus Technologies.

Al-Awadi explained that the advanced technologies provided by the partners will contribute to providing an exceptional digital experience for visitors during the international event, and in providing a smart business environment for companies and various institutions after the end of the event, as the Expo 2020 Dubai site will develop into a fully-fledged smart city.

Getting around easily

Al-Awadi confirmed that the technologies that will be provided by the global event will help visitors, participants, volunteers and the Expo 2020 Dubai team to easily navigate the site and easily locate their different destinations, with hundreds of screens that will display information, instructions and multimedia in high resolution throughout the site.

She said that "Expo 2020 Dubai" is at the forefront of adopters of new and advanced technologies, as it is the first in the Middle East, Africa and South Asia to obtain fifth-generation services for communications networks, thanks to the partnership with "Etisalat", the partner of communications and digital services services. "First Official Partner".

100 apps

Expo 2020 Dubai will provide more than 100 applications, to provide an exceptional and unforgettable experience for all visitors, partners and participating countries, including a smartphone application that helps the public explore much of what the exhibition offers before and during the visit, such as event dates and locations, interactive maps, and road guidance. and attractions, and planning the trip to suit the interests of the visitor.

"electronic market"

Expo 2020 Dubai will host the “electronic market”, which is an electronic commercial portal for dealing between companies, and provides participants with a digital platform that facilitates them to conduct transactions with “Expo 2020 Dubai” partners, and suppliers in the UAE and abroad.

In turn, the integrated service platform provides participants and partners with a source of all information in one place, throughout the presence of the pavilions and the establishment of the event, and also helps them ensure compliance with the laws in force in the UAE, obtain the necessary approvals, and comply with the submission of the required documents.

The application of smart technologies will take place in the three thematic areas: “opportunities”, “mobility” and “sustainability”.

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