China News Service, September 14 According to the China Consumers Association website, the Mid-Autumn Festival and National Day "Double Festivals" are approaching. Outings, friends gatherings, shopping and entertainment, family reunions, etc. will become the main holiday arrangements for many consumers.
In order to better enjoy the holiday life and prevent related consumption traps, the China Consumers Association reminds: To enjoy the "Double Festival" holiday, consumers must be more rational and operators must share more responsibility.
The China Consumers Association stated that the purchase of moon cakes and hairy crabs should prevent pits and lightning; rationally treat concepts such as "discount", "promotion", "health care", and "sugar-free" and purchase on demand to avoid waste.
Data map: People buy moon cakes.
Photo by Chen Chao
The China Consumers Association issues reminders in terms of epidemic prevention and control, outings, and buying moon cakes. The details are as follows:
Enjoying the "Double Festival" holiday, epidemic prevention and control still cannot be ignored
At present, mutated strains of new coronaviruses such as Delta and Lambda are raging abroad. These mutated strains are more infectious and require higher prevention and control.
Although my country has achieved good results in the prevention and control of the epidemic, under the severe situation of the global new crown epidemic, the pressure on external prevention of import and internal prevention of proliferation is still great.
Therefore, the majority of consumers still need to tighten the string of epidemic prevention and control during the "Double Festival" holiday.
At the press conference of the State Council’s Joint Prevention and Control Mechanism held on September 7, Wang Huaqing, chief expert of China’s Center for Disease Control and Prevention’s immunization program, reminded consumers to maintain a certain degree of vigilance in response to consumers’ concerns about whether they can travel during the Mid-Autumn Festival and National Day holidays. Before traveling, you should understand the epidemic prevention and control levels and relevant epidemic prevention requirements of the place of departure and destination.
Consumers in medium and high-risk areas try not to travel, and consumers in low-risk areas try not to travel to areas in medium and high-risk areas.
During travel, personal protective measures must be taken.
Wang Huaqing also stated that gatherings and gatherings during holidays are not recommended, especially large-scale gatherings are not allowed.
When going out to play, pay attention to make an appointment in advance, and make enough preparations to improve the travel experience
It is understood that in order to effectively implement the epidemic prevention and control policies, many scenic spots have introduced an appointment system to implement current limiting measures. To avoid affecting the play experience, consumers are advised to check the scenic spot’s official website or phone in advance to learn about the relevant regulations of the scenic spot, and follow the requirements. Make an appointment, make full preparations, and travel in a civilized manner.
Consumers should give top priority to service capabilities, service quality, and product quality when registering for tourism and group purchases of various tourism consumer products. They should choose merchants with complete qualifications, high reputation and good reputation, and do not use price as the only choice for consumption. The basis is to be wary of “free travel for members”, “0 yuan tour group”, “super low price and free stay” and other behaviors that are significantly lower than reasonable prices to prevent falling into the trap of black-hearted merchants.
When signing a travel service contract with a business, you must carefully read the terms of the contract, especially the standards related to food, accommodation, and transportation, as well as the rights and obligations of both parties, and responsibilities for breach of contract.
When buying moon cakes and hairy crabs, prevent pits and lightning, and dinners should be economical and not wasteful
"Double Festival" is not only a wonderful time to enjoy mooncakes, but also the best time to taste hairy crabs.
When buying moon cakes, consumers should try their best to buy through formal channels, carefully check the main ingredients, production date and shelf life of the moon cakes, and check whether there is an SC mark; for moon cakes made in bulk or on-site, pay attention to the color and luster of the moon cakes. Shape, smell, etc., and carefully check the sanitary condition of the site.
Take a rational view of the concepts of "discount", "promotion", "health care", and "sugar-free", and buy on demand to avoid waste.
Due to the high proportion of sugar and fat in moon cakes, consumers are advised to consume them in moderation. Special groups with diabetes, "three highs", liver and gallbladder, etc. and weak gastrointestinal functions should be more reasonable in their consumption.
When buying hairy crabs, consumers must pay special attention to the "crab coupon" routine.
Many consumers reported that after purchasing "crab coupons", they were faced with the imbalance of supply and demand of "a coupon in hand, crabs are hard to find", or the crabs they received have shrunk seriously and are short of catastrophe.
Therefore, it is recommended that consumers keep their eyes open and try to choose regular offline brick-and-mortar merchants or reputable e-commerce companies to buy hairy crabs.
The China Consumers Association reminds consumers to "practice economy and oppose waste" during the "double festival" dinner. While paying attention to food safety, it consciously resists waste on the tip of the tongue and actively implements the "CD Action".
Take a rational view of merchants’ "double festival" discounts and promotions, and make reasonable consumption without blindly
During the "Double Festival", consumers should rationally view the sales promotion methods of the merchants, and should not be dazzled by the promotion of "explosive models" and "special prices", and should not be deceived by the exquisite packaging pictures displayed on the Internet, and choose "Internet celebrity" live broadcasts carefully. All kinds of products sold with the goods, so as not to regret the impulse consumption of the moment.
It is recommended that consumers make purchase decisions when they have a clear consumer demand and a full understanding of the true quality of the product.
The China Consumers Association reminds consumers to keep their invoices, receipts and other consumption vouchers during the consumption process.
When shopping through e-commerce platforms or "live delivery", you should also pay attention to keeping key information such as chat records and transaction records.
When the lawful rights and interests are infringed, they can first negotiate with the business to solve the problem, express reasonable demands, protect rights in accordance with the law, and file a complaint to the relevant administrative department or consumer association when necessary.
Parents should supervise children playing online games to prevent children from indulging in them
Recently, the National Press and Publication Administration issued the "Notice on Further Strict Management and Practically Preventing Minors from Indulging in Online Games". Compared with the previously issued "Notice on Preventing Minors from Indulging in Online Games," it further strictly restricts Time for minors to provide online game services.
All online game companies are required to provide one-hour online game services to minors only on Fridays, Saturdays, Sundays and statutory holidays from 20 to 21:00 every day, and all online games must be connected to the online games of the National Press and Publication Administration Anti-addiction real-name verification system.
Parents should assume the responsibility of guardians and supervise and guide children's use of online games during the "Double Festival" holiday.
In particular, it is necessary to prevent children from renting, borrowing, buying, or registering game accounts with parental identity information to prevent children from indulging in online games.
Parents who discover that online game companies have violated the requirements of the "Notice" can report to the relevant publication management department.
Look for the "blue hat" when buying health food, and beware of falling into the trap of cheating the old
Since the Double Ninth Festival follows the "Double Festival" holiday, some consumers may buy health foods as gifts for their elders, and some elderly consumers may buy health foods for themselves.
But at present, there are many ordinary foods on the market that look very similar to the health food packaging. If you don't distinguish them carefully, it is easy to buy "Li Gui".
When consumers buy health food, they must look for the "blue hat" (exclusive health food logo) and check whether there is a health food approval number under the logo that can be queried online.
Stay away from fake products that do not have a "blue hat", no health food approval number, or that cannot be queried through the Internet.
In addition to health food, financial management, telecommunications fraud, and low-cost travel are also consumption issues that elderly consumers are prone to be deceived.
It is recommended that elderly consumers should learn more about consumption knowledge and improve their awareness and ability to prevent fraud; on the other hand, they should communicate with their children before making purchase decisions, especially when large amounts of consumption are involved. Children’s opinions and suggestions.
In addition, the China Consumers Association also urges operators to stick to the bottom line of the law, fulfill legal obligations and social responsibilities from the following aspects, and take responsibility for creating a good "double festival" consumption environment:
One must be prepared for supply.
Merchants should "prepare for war" based on previous years' consumption situation and current consumer demand, and take effective measures to reduce consumers' long queues and short supply when purchasing goods or receiving services, so as to save consumers' time and optimize consumer experience.
Second, we must achieve clear prices.
The consumption demand during the "Double Festival" holiday is higher than usual, which requires merchants to strictly abide by the bottom line of the law, operate with integrity, clearly identify the actual price, and prevent unclear marking, sitting on the ground, raising prices, colluding to increase prices, and other "killing customers." behavior.
Third, we must attach importance to contract performance.
Operators must uphold the spirit of the contract, abide by their promises, provide consumers with qualified products or high-quality services in a timely manner in accordance with the contract, and prevent breaches of contract such as "taking the opportunity to earn money".
Fourth, we must highlight safety and green.
The right to safety is the first and most important right of consumers. Operators must effectively protect consumers’ right to safety during the "Double Festival", such as travel safety and food safety; practicing green business concepts will help Save resources and avoid waste, such as not pursuing excessive packaging of moon cakes and not inducing customers to order a large number of meals.
Fifth, we must protect personal information.
Recently, the state promulgated the "Personal Information Protection Law", which will be implemented on November 1, expressly prohibiting violations of personal information in the name of technology and convenience, such as "big data killing familiarity".
Operators such as travel and online shopping should make compliance adjustments as soon as possible, and must not excessively collect or illegally process consumer personal information.
Sixth, we must resolve consumer disputes.
Operators should handle consumer disputes promptly and properly in accordance with the law. Consumers should also actively assist in solving problems encountered in the consumption process. They should not add congestion during the "double festival" holiday, and resolve consumer disputes and consumption difficulties at the source.