The state of emergency issued in Tokyo and Osaka has been extended from the 13th to the 30th of this month, but department store companies that continue to have restrictions on admission to the food department are trying to attract consumers who refrain from going out. Is strengthening.
Of these, Takashimaya provides home delivery services for delicatessen and confectionery handled at food counters and product exhibitions, but from this month, the home delivery area will be expanded from the previous 7 prefectures to Tokai and parts of Tohoku. Expanded to 13 prefectures in 1 metropolitan area.
When ordering online, the product arrives in two days at the earliest, so the aim is to capture a wide range of needs of consumers who are refraining from going out.
Masashi Arai, the grocery delivery buyer in charge, said, "I would like to consider expanding the delivery area in the future."
From this month, Tokyu Department Store has also started a service where you can receive lunch boxes and delicatessen items purchased online at the lockers installed in the store.
It is said that the risk of infection can be reduced by shortening the time spent in the store by the mechanism that shoppers go to the locker within 2 hours after ordering with the dedicated app.
Manager Takuro Shimoyama, the person in charge, said, "I want people who are refraining from coming to the store due to the risk of infection to use this service."
Due to the effects of emergency declarations and admission restrictions, sales of the five major department store companies were all below the same month last year, and we would like to dig up demand as much as possible by expanding our services.