Our reporter's investigation found that: some auto stores still mislead sales
"Assisted driving" is still the default "automatic driving"?
Recently, due to a NIO ES8 car accident, "autonomous driving" has been pushed to the forefront of public opinion.
On August 23, a reporter from the Beijing Youth Daily visited a number of 4S stores and found that some salespersons were indeed misleading when promoting vehicles, and they defaulted assisted driving to automatic driving for sales.
Some stores use technical terminology for assisted driving
Recently, a reporter from Beijing Youth Daily visited 10 car experience stores with assisted driving functions and found that only 4 rigorously use the term “assisted driving”, namely BYD, Volvo, Mercedes-Benz, and Nezha; use “automatic assisted driving”. There are 4 brands mentioned, namely Weilai, Ideal, Tesla, and Xiaopeng; Weimar and ARCFOX Extreme Fox use autonomous driving.
At the Xiaopeng Experience Store, when the reporter said he wanted to know about autonomous driving, a salesperson surnamed Li immediately said that there is no automatic driving, only automatic assisted driving, and opened the relevant introduction video and said, "For the specific situation, please refer to the video in the video. Commentary.” The video did not show any words or language for autonomous driving throughout the video.
In the Weimar (Daxing District) store, a reporter from Beiqing Daily saw the slogan "The first domestic unmanned mass-produced model of 200,000 class" on the store display board as soon as he entered the store.
When introducing the "unmanned driving" function, a salesperson not only did not deny it, but also frequently used the expression "unmanned driving".
"The policy does not support the complete release of your hands, so the vehicle can only be released for 20 seconds after setting. That is to say, you have turned on the driverless, but your hands cannot be released. This is a requirement of the policy." Although the sales staff Said that unmanned driving does not mean that you can completely let go of your hands, but it also emphasizes that this is a policy requirement, not the reason for the immature technology.
When a reporter from the Beijing Youth Daily tested the ideal ONE, a salesperson said that although the ideal assisted driving technology does not reach the level of automatic driving, it can basically achieve autonomous driving at high speeds. The owner only needs to put his hands on the steering wheel. And the vehicle will drive automatically.
What should I do when I am asked that I may sometimes call or receive video?
The salesman said, “It’s okay to let go of your hands for a short time. If you need to let go for a long time, you can buy a special clip online and clip it to the steering wheel to make the vehicle sense the grip.”
In ARCFOX Polar Fox's offline store, the sales staff asked the reporter of Beijing Youth Daily to watch a video of a test drive.
After setting up the navigation and entering the section with clear lane lines, the experiencer in the video turned on the autopilot function.
Subsequently, the car is in a state of automatic driving. The experiencer puts his hands on his knees under the steering wheel almost all the way, and does not control the steering wheel. All the control of the vehicle is completed by the system autonomously.
When the sales staff of the experience store introduced the ARCFOX Polar Fox Alpha S Huawei HI version to reporters, they called it a "special version of autonomous driving."
When asked whether autonomous driving can be realized, the salesperson said: "In theory, it can be fully autonomous driving."
Car companies modify the wording of "autonomous driving"
Recently, a reporter from the Beijing Youth Daily found that Ideal Auto and Xiaopeng Motors had revised the names of the assisted driving systems on their official websites, removing the words "advanced" and "automatic".
According to the official website of Ideal Auto, the latest name of the assisted driving system is "Ideal AD assisted driving system."
Previously, the name of this driving assistance system was "ideal AD advanced driving assistance system", and the word "advanced" has been deleted.
The official website of Xiaopeng Motors calls the driving assistance system "XPILOT 3.0 Intelligent Driving Assistance System".
In Xiaopeng's previous official promotional materials, the name of Xiaopeng's assisted driving system was "XPILOT 3.5 Automated Driving Assistance System", and the word "auto" was replaced.
Experts say you should not mislead users for marketing
360 founder Zhou Hongyi said: "Artificial intelligence is not a marketing technique, and it cannot be used to mislead users for marketing."
Zhang Xiang, an automotive researcher, said that car companies should assume the responsibility of car owner education. The most basic thing is to fully explain in the product manual and provide video explanation materials. More importantly, car sales consultants should do a good job before handing over the car to the car owner. Explanation of safety precautions.
At present, this kind of automatic driving or assisted driving is not fully mature. This is the message that car companies must pass to car owners.
Zhang Xiang believes that it is not difficult for car companies to educate car owners.
"Consumers who buy smart cars now are generally younger, and their level of education is generally not low. There will be no difficulty in receiving and understanding this information."
Cui Dongshu, secretary-general of the Travel Federation, believes that consumers should learn and understand their functions when buying vehicles with assisted driving functions. Manufacturers also have the responsibility to educate consumers on how to use this function, how to avoid danger, and let the driver. How to stay vigilant.
Let the vehicle serve us safely, instead of over-trusting autonomous driving, leading to risks.
Text/Reporter Wang Ronghui Coordinator/Yu Meiying