<Anchor> We



informed you yesterday (12th) that the service called Merge Point, which sold gift certificates at a 20% discount so that they can be used at various merchants, has suddenly been discontinued. Customers demanding refunds flocked to the Mersey Point headquarters, and there was no time to set foot, and the company came and went, causing confusion.



This is reporter Hyung-woo Hyung.



<Reporter> The



Merge Point headquarters office is full of customers who demand refunds from dawn to all day.



Hundreds of people gathered in a small space, and both the ward office staff and the police were dispatched to fear the spread of COVID-19 and physical collisions.



It is pointed out that Merge Point received online refund applications and announced that it would return 90% of the money in order, and it was pointed out that it caused confusion by showing various behaviors such as receiving an agreement from some customers who came directly and returning 48% immediately.



[Mr. A/Merge Point customer: (If you write an agreement) I will return 48% of the actual purchase amount by tomorrow.] There was also a



situation where the remaining points were exhausted at a restaurant that was not well aware of this situation.



[Mr B/Chinese restaurant management: I got (merge points) yesterday, but today I can't seem to get it. 400,000 won just yesterday (I got it)]



Large marts and convenience stores have already stopped using points, but only small restaurants are taking the risk.



[C/Café operation: Today, today, more than 30 minutes call me to see if I can use (merge point). Everyone is anxious that they have to accept payment.]



Merge Point has revealed several partnerships with financial companies, including signing a memorandum of understanding to launch a card that can use points with KB Kookmin Card within this year.



Even though it was an unlicensed business that had not been legally registered, it helped large financial institutions to believe that there was no problem without an accurate understanding of their business.



The financial authorities are in the position that Merge Point has no authority to intervene as it is an unregistered company, so it is difficult to expect countermeasures even if damage to users becomes a reality.



(Video coverage: Kim Gyun-jong, video editing: Yoon Tae-ho)