Chinanews.com, Haikou, August 5 (Zeng Wen) According to news from the Hainan Provincial Postal Administration on the 5th, six months after the launch of the "mail delivery" service for duty-free shopping on Hainan's outlying islands, the postal courier industry has accepted and sent outlying island duty-free shopping "delivered by mail" "301,000 mails.

  Since the official launch of the "post-delivery" service for duty-free shopping on Hainan's outlying islands on February 3 this year, the "post-delivery" mail business has shown steady and rapid growth.

  From March to July, the monthly average of mailing services received and sent was more than 50,000 pieces, of which more than 70,000 pieces were in May.

From a geographical point of view, "mail delivery" services have been carried out in Haikou, Sanya, Qionghai and other places. Among them, the service demand in Sanya and Haikou has grown steadily, which has become the main driving force for the growth of service volume.

  In terms of market demand, the number of tourists coming to Qiong during the Spring Festival, May Day, Dragon Boat Festival and other holidays has increased. Large-scale events such as the first China International Consumer Goods Expo and Boao Forum for Asia have attracted a large number of tourists to the island. Duty-free shopping promotion activities have increased, and consumers' shopping enthusiasm has increased. With the continuous release, the demand for duty-free shopping and mailing services for outlying island tourists continues to increase.

  In terms of service quality, China Post Group Co., Ltd. has designed a special delivery process in accordance with customs supervision requirements, developed a duty-free product delivery information system, and opened routes to improve delivery time. Non-prohibited outlying islands and duty-free goods can be implemented in cities across the country except for remote areas. The above cities will be delivered within 72 hours. At the same time, a comprehensive after-sales service mechanism has been established to speed up the speed of claim settlement. The normal compensation time limit for duty-free mail on outlying islands is generally 72 hours.

  In the next step, the Hainan Provincial Postal Administration will strengthen the supervision of the "mail and delivery" service of duty-free shopping on outlying islands, supervise enterprises to implement the industry's epidemic prevention and control production operation specifications in accordance with customs supervision requirements, improve service quality, ensure delivery safety, and enhance passenger shopping Experience.

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