China News Service, August 3, according to China Railway WeChat official account, in order to meet the requirements of epidemic prevention and control in various places, China National Railway Group Co., Ltd. has decided to introduce free refund measures. From now on, passengers will be in various channels such as stations and 12306 websites. When refunding valid tickets for each train purchased before 24:00 on August 3, 2021, no refund handling fee will be charged, and it will be handled together with the purchase of railway travel insurance.
The railway department reminds passengers to timely understand the epidemic prevention and control policies at the place of departure and destination before traveling, and arrange their itineraries reasonably.
During the journey, strengthen personal protection, reduce gatherings, wash hands frequently, and wear masks to jointly create a healthy and safe travel environment.