In order to provide an opportunity for people with severe disabilities to work in the restaurant industry, we have decided to start a demonstration experiment in which people with disabilities remotely control the robots in the store to carry products.
This experiment will be conducted from 28th to 1 month in collaboration with a venture company in Tokyo where a major hamburger chain is working on robot development.
At the store in Shinagawa-ku, Tokyo, a robot with a height of about 1 meter equipped with a table for carrying products is prepared, and a total of 10 people including a woman with an intractable disease called "spinal muscular atrophy" that weakens the muscle strength of the whole body I will go to the experiment.
When the staff puts the finished product on the robot, the woman remotely controls the robot using the personal computer at hand while watching the image from the on-board camera and carries it to the customer.
In addition, we will explain the product directly with your own voice.
A woman who participated in the experiment said, "I'm happy because I can do movements that I can't do by myself through robots."
This hamburger chain aims to utilize diverse human resources to solve the labor shortage, and is also conducting a demonstration experiment in which the customer service at the cash register is performed by remote control of a robot.
Ko Kasai, executive officer of Mos Food Service, said, "Since the robot can be operated remotely, I think it will lead to the employment of people with disabilities. I would like to actively promote it." I would like to consider full-scale introduction.