Air traffic is still largely disrupted by the health crisis, but this has not prevented the AirlineRatings.com site from establishing a list of the best airlines in 2021, reports
Alongside the usual selection criteria (age of devices, passenger reviews, product offers), the jurors looked at the response of global companies to the Covid-19 pandemic.
Conclusion: Qatar Airways tops Air New Zealand, which had been at the top of this ranking for six years.
“Qatar Airways has always featured prominently in our rankings, winning various awards such as Best Business Class, but it was the airline's commitment to keeping its route network widely open that garnered praise and the votes of the judges ”, explains Geoffrey Thomas, editor of AirlineRatings.com to CNN.
Repatriation flights and security put forward despite the pandemic made the difference according to the official.
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Virgin Atlantic, first European company
The third place is occupied by Singapore Airlines ahead of the Australian company Qantas, Emirates and Cathay Pacific.
In seventh place, Virgin Atlantic is the leading European company.
British Airways, another British company, is in 10th place, just ahead of Lufthansa.
Finnair (13th) and KLM (15th) are the two other European companies to appear in the ranking.
Air France does not appear there.
Ryanair and EasyJet received top honors from AirlineRatings.com.
Alongside several North American companies, they are positioned in the top 10 low-cost companies.
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